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SAU Insurance - Carolina Forest Myrtle Beach
3874 Renee Drive, Myrtle Beach, South Carolina 29579
About the SAU Insurance - Carolina Forest Myrtle Beach
SAU Insurance - Carolina Forest Myrtle Beach is a trusted insurance agency located at 3874 Renee Drive in Myrtle Beach, South Carolina. Our experienced team is dedicated to providing the best insurance solutions to meet the needs of our clients in the Carolina Forest area and beyond. Whether you are looking for auto, home, life, or business insurance, we are here to help you find the right coverage at the best rates. Contact us today to learn more about how we can protect what matters most to you.
Photos of SAU Insurance - Carolina Forest Myrtle Beach
3874 Renee Dr, Myrtle Beach, SC 29579, United States
Opening hours of SAU Insurance - Carolina Forest Myrtle Beach
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of SAU Insurance - Carolina Forest Myrtle Beach
"Been a long time customer of their service but just recently had an unpleasant experience with their receptionist, Deb, who was short with me, cutting me off as well as chuckling at me because I answered a question with not being a 100% sure. I would be left on hold to the point the phones would ring back but they never would re answer the phone. It was always difficult getting through to my agent, Summer, the communication was never there leaving me to always have to call into the office and advocate for myself. I gave them the option for email or telephone and the communication still failed. I have met up with a new Agency, Davis Ins., they have welcomed me out of the cold customer neglect of SAU into their warm helping hands. Run from SAU’s bad customer service you are just a number to SAU."
"Highly recommend SAU Insurance. They saved our family a great deal on costs on a new home insurance policy with a great carrier. Their team went out of their way to look out for our family's best interests which is rare now days. We're grateful."
"What a disappointment this company has become. I’ve had this company for 18 years. I won’t be having them no more they say they help you, but I don’t think they do. I think it’s all about the mighty dollar. They do not deserve your business."
"Wow - couldn't be more disappointed in this company. My husband and I were with this company for years - since having our home built in 2016. My husband personally went to the office to try to see if they could save us some money with bundling home and auto with them. Our Home insurance premium had almost doubled in the past two years! Heidi and the office staff NEVER reached out to us or even attempted to email us with policy information. We finally went with State Farm (N Oak St office) who were fabulous and responsive (and saved us money. Now once everything with new insurance was in place we attempt to cancel and call the office again. Shocker can't talk to Heidi - didn't get to someone who could 'help' us until I called back again and made a fuss. They gave the impression that they could have cared less about losing a long time customer. You couldn't pay me to use this agency now - thank goodness we never had to make a claim with them, I can't imagine how horrible that would be! If you want an agency that cares - this is not the place for you."
"Ben never responds to my emails or returns my phone calls. We used him based on a referral from our financial broker and after they got our home insurance underwritten, I haven't been able to get any other policy from them even though I tried multiple times before warning them that I would go to another insurance agency. I never received any email or call that they wanted to continue to have my business. --- *Update from 1 to 4 stars* Ben reached out to me and has tried to make things better. While there is no explanation for why he seems to have never received my emails, his effort to reach out to me seemed genuine and I appreciate it."
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