John Patterson - State Farm Insurance Agent 33 Broad Street Road, Manakin-Sabot, VA 23103

"We have been with Patterson for over 20 years. When we received a 30% rate increase we called to ask why. Unfortunately, after speaking with 3 different employees in Patterson's office and requesting to speak directly with Patterson, we were told "he works 8 AM to 8 PM and he is too busy to talk with you." We contacted State Farm headquarters and filed a complaint, but never received a call from Patterson. We decided to move to another agent. Dec 21, 2023 Response to the reply on Google by an employee: Mr. Patterson, You seemed to have missed the point. Your employee's response to our Google complaint said, "We value you as a customer..." But, after a 20+ year relationship, calling your office 3 separate times and making a request to speak with you personally, making a complaint with State Farm Headquarters, waiting a month for a reply phone call to our complaint, we never received a return phone call from you, Mr. Patterson, or anyone else in your office. And, again, the response to our complaint on Google was made by one of your employees, not you. Also, during our 3 separate phone conversations with your employees, we received 3 different answers to our questions - so much for the "...licensed staff that is qualified to answer any questions..." We take offense that you, do not value our business enough to speak with us. By the way, our new State Farm agent, talked to us upon our first call and took the time to answer our questions."

"We transistioned to John afyer our agent retired. Transitiin was smooth and his team has been extremely helpful!"

"Keegan is the person to go to if you need an insurance quote he’s fast and efficient and will get you the best quotes."

"Mason is my agent and he was able to hook me up with 2 life insurance policy’s one for myself and another for my new born son! He was awesome to work with and went above and beyond to answer any questions or concerns I had! Appreciate the time and effort you put into helping me make the right choice!"

"I’ve had John Patterson State Farm for almost 10 years now and they’ve been excellent from the beginning. With coverage from homeowners to life to vehicles. More recently, Michael Durrer has helped me with getting a new boat policy squared away. He has stayed in touch to make sure everything was as it should be and complete coverage from bow to stern :) I recommend these guys (and ladies!!) to anyone and everyone who asks me for an insurance company. ⭐️⭐️⭐️⭐️⭐️ all across the board!!"