JL Towing & Recovery

"Incompetent company here. Towed my vehicle from my parking lot for no parking pass. Yet it was there in a highly visible area with no obstructions. Was told it was an accident."

"Charges more than the VA state MAXIMUM to get back a car that is properly tagged with guest parking passes, in areas that are not marked residential. Then proceeds to tell the owner of the vehicle that there is no record of their vehicle being towed until the owner questions whether or not their property was stolen to which the company hangs up on the owner :)"

"Im going to post a quick paste of state laws and continue my review beyond them. § 46.2-1233.1. Limitation on charges for towing and storage of certain vehicles. A. Unless different limits are established by ordinance of the local governing body pursuant to § 46.2-1233, as to vehicles towed or removed from private property, no charges imposed for the towing, storage, and safekeeping of any passenger car removed, towed, or stored without the consent of its owner shall be in excess of the maximum charges provided for in this section. No hookup and initial towing fee of any passenger car shall exceed $150. For towing a vehicle between 7:00 p.m. and 8:00 a.m. or on any Saturday, Sunday, or holiday, an additional fee of no more than $30 per instance may be charged; however, in no event shall more than two such fees be charged for towing any such vehicle. No charge shall be made for storage and safekeeping for a period of 24 hours or less. Except for fees or charges imposed by this section or a local ordinance adopted pursuant to § 46.2-1233, no other fees or charges shall be imposed during the first 24-hour period. C. (Expires July 1, 2024) In addition to the fees authorized pursuant to this section, towing and recovery operators are authorized to charge a fuel surcharge fee of no more than $20 for each vehicle towed or removed from private property without the consent of its owner. Notwithstanding any other provision of this chapter, no local governing body shall limit or prohibit the fee authorized pursuant to this subsection. So reading through these laws and linked laws, the maximum towing assuming they hit me with all the charges should be $200. I was charged over $250. The car was there less than 24 hours so no storage fees should be placed."

"Running a business that tows cars that are parked illegally is a legitimate business that someone must operate. Poaching cars that will are parked for emergency situations is unethical at best. Once the car is hooked up, threatening to drive off every time the owner asks a question is extortion. Not to mention, according to Virginia Law 46.2-1231, 1st Choice Towing must give the opportunity for the owner to leave the space before the car is towed and cannot charge more than $25 (we were charged $60. All we had in hand was cash. I'm assuming the truck drivers keep this. this is nothing more than robbery at gunpoint) to drop the car. The $$$ charged is upsetting, but somewhat understandable... Holding someone hostage at their vehicle is extortion."

"I was very happy with the service of this company and the customer service Personnel who let me take a look at my motorcycle that was wrecked was very cooperative and kind and I would highly suggest them."