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Moe's Southwest Grill
12551 Jefferson Avenue, Newport News, Virginia, United States
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About the Moe's Southwest Grill
Moe's Southwest Grill at 12551 Jefferson Avenue in Newport News, Virginia offers a unique twist on southwestern cuisine. From burritos to tacos, quesadillas to nachos, our menu features over 20 fresh ingredients to choose from. Whether you're looking for a kid's meal, vegetarian option, or catering for a special event, we have something for everyone. And don't forget, we offer free chips and salsa with every meal!
At Moe's, we strive to cater to every craving, whether you dine in at our Jefferson Commons location or order delivery straight to your door. With our convenient app, you can save your favorite orders, earn rewards, and even score a free cup of queso just for signing up.
Our food is made in-house daily, with pico de gallo, seasonal salsas, and other delicious toppings that are sure to satisfy. So come on by Moe's Jefferson Commons and see why we're not your average Mexican restaurant. With options for paleo, vegan, gluten-friendly diets, and more, there's something here for everyone. Welcome to Moe's!
Photos of Moe's Southwest Grill
12551 Jefferson Ave, Newport News, VA 23602, United States
Opening hours of Moe's Southwest Grill
Monday:
10:30 - 21:00
Tuesday:
10:30 - 21:00
Wednesday:
10:30 - 21:00
Thursday:
10:30 - 21:00
Friday:
10:30 - 21:00
Saturday:
10:30 - 21:00
Sunday:
10:30 - 21:00
Reviews of Moe's Southwest Grill
"I went into the store at 8pm, they close at 9pm. Upon entering, the 6 workers were all arguing and took 5 minutes to even acknowledge me (I was the only customer). They took my order and while the person was making my quesadilla, her hair got in it multiple times (her hair was easily longer than her waist) and no hair net was worn. It dipped in my food and the containers of food on the counter. Right before she went to put my quesadilla on the grill, one of the other workers put water on it to clean and stated "I don't care, we close at 9 so I'm leaving at 9"... mind you it was 8pm... So they stood there arguing for a minute while food was actively falling out of the quesadilla. When I went to pay, the person working the register didn't even acknowledge me. He also did not charge me for my drink when I asked for one and even stated he didn't charge. Not only was this a poor experience for me, it is also losing them money and business. In the end, I was in there for 15 minutes and left with an uncooked quesadilla and a headache. I recommend training on professionalism and sanitation. Will not be returning :("
"Moe's is one of my favorite places to go, always love a good Moe's burrito! Sometimes though they do skimp on the amount of food they put in it, making my burrito very small. Customer service can be very lacking but they are understaffed and very busy so please be patient with them. The atmosphere is nice but the tables are usually not cleaned when I want to sit down and eat in. Still love them though!"
"I love Moe’s. I’ve been going to various locations since I was about 3 years old. I always get the urge for a nice steak burrito every few months. But every time I do, i tell myself “just put up with everything to get your burrito”. This location gets the food right every time, but the service is lackluster at best. The employees are always fighting with each other in front of customers, the store is understaffed, and some sort of self-service is always out of order, understocked, or just not operating the way it should be. I still love the food, and I will always come back for a burrito, but do be warned that ordering may be a feat in and of itself."
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