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Papa Johns Pizza
9811 Hull Street Road, Richmond, Virginia, United States
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About the Papa Johns Pizza
Papa John's Pizza located at 9811 Hull Street Road in Richmond, Virginia, is a popular spot for delicious meal delivery. Indulge in their XL New York Style crust pizza topped with crispy, curly, cuppy pepperoni and a three-cheese blend. Don't miss out on their limited-time offer of pillowy pockets of fresh original dough rolled up with 'roni, pepperoni, pizza sauce, and gooey cheeses. Perfect to share, but even better to enjoy all to yourself. Be sure to download their app for easy access to offers and ordering from your local Papa John's. Walk fast like you're in NYC and order now!
Photos of Papa Johns Pizza
9811 Hull Street Rd, Richmond, VA 23236, United States
Opening hours of Papa Johns Pizza
Monday:
10:30 - 23:00
Tuesday:
10:30 - 23:00
Wednesday:
10:30 - 23:00
Thursday:
10:30 - 23:00
Friday:
10:30 - ?
Saturday:
10:30 - 01:00
Sunday:
11:00 - 01:00
Reviews of Papa Johns Pizza
"Originally set up my order for delivery on the app they completely screwed that up and set it up for pickup set it up for a half cheese half bacon pineapple and banana pepper made the whole piece of that way and told me I was wrong and then all for me anything except for it to remake my pizza for me to pick up no refund nothing worst service I've ever had"
"This review could have been an excellent story about customer service when mistakes happen, because we are all human after all. But it most definitely is NOT. We ordered food about 6:45.Took awhile to get made, which we understood because it was Friday night. At 8:00 got a notification that the pizza was on the way. At 8:15 got a message that the pizza had been delivered. It had not. Called, got put on hold immediately. After 10 minutes, called from a different phone while still on hold with the first. Got an answer, and NOT put on hold! So I explained what happened, and was put on hold while he “figured out what was going on”. After sitting on hold for 10 minutes again, I called back from the first phone. Explained AGAIN what was happening. Was told that they were waiting for the driver to return, then he would bring us our food because he had the wrong order, but details were very vague, no apologies at ALL for the mix-up, and he guessed it would be about a half hour but didn’t really know, and seemed annoyed that I wanted to know. I am positive the delivery drivers have phones and communication between drivers and the stores should be better than this. At this point it was nearly 9:00 and we had a very hungry and cranky kid (as well as adults), so we decided we would cancel the order since we had no way of knowing when or if it would arrive and go get something fast somewhere else. As we called back to tell them this, the delivery driver pulled in our driveway (so definitely had NOT gone back to the restaurant). Our order was correct, but was lukewarm at best. All in all, terrible experience and will be using other pizza delivery from now on."
"Totally disappointed today. I placed my order online at 10:50 am and a pizza arrived at 11:10 which would've been wonderful if it had been anything that I had ordered. I called at 11:15 to let the manager know I had gotten something completely different than what i ordered. He said it was his mistake and that he'd have another sent out. I waited another 50 minutes and still no pizza so I called again. The same manager said he forgot to give it to the driver on his last run but that it was leaving the store now. Finally at 12:40......almost TWO HOURS after I placed my order a very cold pizza was delivered. If there was ever a circumstance where a credit was due or maybe a "next pizza free" this would've been it. I was very polite on both of my phone calls despite my annoyance (and hunger) but I barely even got an apology from this manager. The driver was very kind and since it wasn't his fault I felt obligated to tip him again for the second trip to my house so this was one very expensive cold pizza. You would just expect management to try to make it right after they mess up someone's order like that but I guess my business wasn't important enough. So with the additional tip, I paid $27.76 for a cold one topping pizza that I didn't even enjoy. I wont be ordering from there again anytime soon. Like I said....totally disappointed today."
"Excellent customer service!! I ordered 4 pizzas and wings for a family night with specific requests for half and half pizzas. When i arrived the order was perfect but what stood out the most was your staff member Tia!! She greeted me upon entry , confirmed my special order and was so kind with providing me with plates and seasoning packets. Tia was very professional, mannerable and kind with smiles. She deserves praise and a promotion! That's the type of service that wants customers to return and support. I just had to leave a review. Thank you so much Tia!!"
"Please NEVER do this again. Its extremely gross to a person who fears germs. I can only imagine where this sauce cup has been. Place it on the side; if there's no room, leave it outside the box!!!!!"
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