Chipotle Mexican Grill

"This Chipotle location needs to be closed. There has never been a single case when we didn't have issues there - whether missing items, whether bad food quality, there's always something. More than the food issues, though, is the horrible staff attitude. Rude, unhelpful, and never any attempt to hear the clients out or figure out a solution. Just today, we asked for a salad bowl to be remade because they'd made it so incredibly hot — it was absolutely inedible. We were pretty much laughed at and rudely told it was our fault for ordering this item! Needless to say, this was the last time we'll ever go to this location or to any Chipotle if this isn't resolved by corporate after we file a complaint."

"It’s 6:30 and they are out of half their toppings again. “Sorry sir, we had a busy day”, it’s amazing the the 3 times I have tried the new location they are out of peppers & onions, lettuce, etc etc. maybe you need to prep more, you are open til 10:00. I was hoping that things would get better with the new location, unfortunately Target was no help. Save yourself the grief and make the drive to Lynnhaven Mall!"

"Ordered online and they couldn't get a simple burrito correct. I should have known they would screw it up. This location is particularly bad. Then they're out of Fajita veggies and I asked if he could put more rice or beans in it. He acted like that was a problem. This company is garbage. They ask for tips before they even make it. Bankruptcy is their next step."

"Ordered here 3 times. Each time they have left fajita vegetables out of my burrito despite ordering it. Portion sizes aren't consistent and the burrito itself with the fillings have been cold. Went back in the last time I ordered and the staff were not friendly. Will not go back!"

"Ok I gave chipotle on upton drive. A try. I ordered online, set the pick up time at 3. I ordered 1) steak crunchy taco 2) chicken al pastor soft taco 3) carnitas soft taco Al pastor For the stake crunchy taco it was very good For the carnitas taco mmm the meat was really really salty. For the chicken soft taco Al pastor it was good Usually this place is full and it take a lot of time when picking up but I was lucky today not to much people. My order pickup time was at 3:00pm and they gave it to me at 2:58Pm good job chipotle. Now NO NAPKINS inside the seal bag NOT even one. Next time pay attention to this little details. Bathrooms where ok. I recommend the tacos i ordered they are loaded so with 2 is more than enough For the 3 tacos $14 was the price."