Pal's,

2866 Boones Creek Rd, Johnson City, TN 37615, United States

"Service has always been good. I really appreciate that they'll make lunch food in the morning. I get thinking about a JR Pal with cheese often. The only complaint I could ever have is that the food can be meh sometimes. Bread will taste old or burnt, fries salted too heavily , or tea tasting old and sour. This is only every once and awhile and typically when they're busy. Avoid trying to eat here during lunch hours, they will be lined up out in the road sometimes. Overall, I feel like Pals is generally a better deal than other burger places like BK, or Hardee's."

"Pal's has the best burgers in town. Food is made fresh as you order. I have been here many time and have only had 1 time where they forgot to put an item in the bag. Other than that, they always do a phenomenal job."

"Fastest drive thru I've ever gone through. Burger and fries were fresh and hot. No complaints at all"

"My husband and I are from Florida. We just bought some property out here in Tennessee. We saw the PAL’s restaurant and loved the name and thought it would be a new place to try. We ordered (2) Big Pal with cheese burgers, fries, and the orange dreamcicle shake. I must say do you like burger with you mayonnaise? The burger was drenched in mayonnaise, (I had to scrape off the mayonnaise for my husband) the fries were super salty. The shake was super thick (which isn’t bad). Needless to say we were extremely disappointed with the food quality. We will not be going to this restaurant ever again. I see other dissatisfied customers and owners/management doesn’t seem to care about the concerns of customers. Which is another aspect that needs to be brought to light. They do not care to make it right!"

"Ordered on the app at Wendy’s. Picked up in the drive through. Fries with no salt. So they will be fresh and hot. Asked for ketchup. Not any in the bag. They were hot with no salt but burnt. Like they took the cold fries and cooked them again. Not even eatable. So I decided to see what Pal’s is all about. Drive through and just ordered fries no salt. That’s how you get good fries. I guess I know where to order all my food around here. At Pal’s. Just needed a couple more ketchup packets."