Subway 1507 Hershberger Road Northwest, Roanoke, VA 24012

"Horrible service and they never get your order right. And don’t expect the owner to be responsive either. I have gotten ripped off enough trying to go to this location. And just one example of the service we received was a couple of kids arguing over who should have to make the order and talking about vulgar things. Would have left if I hadn’t already paid through the app."

"Both workers were high!!!! It was so obvious they were both drugged up. The middle aged white lady was working with sunglasses to hide her eyes, and the black guy handling the food and dealing with the customers had bloodshot red eyes. Not to mention he had to stop several times to recompose himself while making my sandwich. After I left I saw him walk into a car parked right upfront with his friend and I saw a bunch of smoke. So unprofessional. Both were clearly smoking weed during the job."

"I worked here briefly. Management ran the store well but handled employees and customers very poorly. From saying “I’m not serving him” to speaking to me beyond rudely when I inquired about my pay."

"I love that y'all denied an elderly man to use the restroom after he was in there with us. When we came back in he was still denied after going outside for 2 minutes to check out packs and get something medically needed for him. White chick serving food was rude. Bad employee knowing we paid and still denied entry. She also had the worst attitude. Cashier was great, though We brought a group of 12 people to get food, we all paid, some shared and it was obvious. There was no sign besides "customers only" on the bathroom, which we were customers.. we bought food... Lol. Get rid of the attitude when you work at subway. Not our fault you have to actually do work for once. Also put a sign up that says "can't walk outside even for a moment after purchase to get a necessity to use the bathroom" Also.. not great service to ignore a customer that has already paid and is asking you a question about the bathrooms. Is this middle school?"