Patriot Auto Repair 3562 North Military Highway, Norfolk, VA 23518

"Matt is the man.He has great customer service, explained everything needed to know about my purchase and made sure the vehicle I choose was right for me…..Thanks alot"

"They have the worst customer service ever it’s terrible non professional at all . I took my car in one day and I had an appointment only to sit there all day and no work get done to my car. I got the car in October had problems within 2 weeks ..I recently took my car in they’ve had it for almost 3 weeks with no time table or nothing just “we’ll call you when it’s ready “ I’ll never deal with them again and I don’t recommend them."

"A vehicle I just got from them I had to bring back after 2 days because of over heating. They supposely replaced a catalyst converter, radiator cap, and thermostat just to find out 2 weeks later it needed a motor. I’m on my third week waiting on my car and they don’t even know if it will be fixed this week nor do I know if this will fix the problem. They are overbook and slow service and I don’t feel the mechanics know what they are doing"

"Yeah can I give less than 1 star? I came in at 2 o'clock for an alignment and an inspection. Was told it was too late for the inspection but I could definitely get the alignment but it was gonna take awhile. I asked at 330 if I was still going to get the alignment and was told yep, you're next he's finishing up the car ahead of me. Was just told if I could come back Monday. Gtfoh. I just rebuilt my entire front end and need an alignment because I'm going outta town. They effectively kept me from going anywhere else to get the service I need. Plus the building was hot as hell. I highly recommend that if you need anything done to your vehicle you take it somewhere reputable. I will not being doing business with these jerks ever again. Worst is they didn't even apologize and it's not even like they're cheaper than anyone else. Unprofessional and a giant waste of time."