Cavalier Ford Greenbrier Service Center
1515 South Military Highway, Chesapeake, VA 23320
Hours open
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 8:00 PM
Saturday:
8:00 AM - 1:00 PM
Sunday:
Closed
Photos
Location & Phone number
1515 S Military Hwy, Chesapeake, VA 23320, United States
About the Business
Cavalier Ford Greenbrier Service Center is a reputable car repair institution located at 1515 South Military Highway in Chesapeake, Virginia. Our skilled technicians are trained to provide top-notch service for all makes and models of vehicles. Whether you need routine maintenance or major repairs, our team is dedicated to ensuring your vehicle runs smoothly and safely on the road. Trust Cavalier Ford Greenbrier Service Center for all your automotive needs.
Reviews
"Was gonna take over a week to even look at vehicle that I just bought there 2 months ago. Took it elsewhere just to find out brakes and calipers were all bad yet cavalier just did state inspection. Tells me used cars get inspections slapped on them and roll to the sales lot. Funny thing is they sold me the car that needed all this work but sales played it off like it goes through a multi point check. If it did , must have been an incompetent tech that day because $1799 for work on a car that they checked 300 miles after purchase is a crock of you know what. Take your business elsewhere!!!!"
"Jen and her staff were extremely helpful, professional and prompt. The communication was excellent. Rhonda the shuttle driver went out of her way to give me a ride home. It was worth the drive to Chesapeake to do business with Cavalier. I'll be back because these people do it the right way."
"Initially was pleased with the service but quickly became disappointed upon realizing that my instructions weren't followed. Went in due to 1 broken/unresponsive tpms sensor and 2other unresponsive tpms sensors the 4th was still functioning (these are the originals). I ordered some at Autozone that were for the vehicle but they wouldn't connect with the computer. So I went by the dealership and spoke to a service writer about it, explained the situation, he quoted me my estimated price, and I brought it in the following morning to get done. Upon leaving the vehicle I told the service writer that I had the original sensors from the vehicle in the cup holder for reference and also that I needed the sensors off the wheels to return to the Autozone since they didn't work as described. When I picked up the vehicle in the evening (after hours) I noticed that there were no sensors in the cup holder or anywhere in the vehicle when I should have had 8 sensors =4original+4aftermarket. Since it was a Friday I had to wait until Monday when I went back and spoke with the same service writer about it, he went to the shop to inquire about it and brought back a box that only had 5 all broken sensors in it due to me having to get to work I called back to the dealership informing them of the situation and nothing was done or even attempted. I lost money due to not getting my aftermarket sensors back so I could return them"
"Went in for 50,000 standard service, inspection and oil change for my vehicle. I had a terrible experience. They where very rude about my service warranty and maintenance packages. They had my vehicle for 4 days before I got it back. Just 5 months later, before my service was due again my engine coolant low light came on. Took my car to Priority Ford instead and was told that it was evident that the service I took my car to Cavalier Ford for was not actually performed. Save yourself the time and money and go to Priority."
"Was there for a warranty issue. They had the car a few days and gave me a loaner for the time they needed my vehicle. The service advisor, Nicole, is very polite and helpful with questions. She even had them wash and clean the inside of the car before I picked it up. It was a wonderful gesture. So I am pleased with the service department so far. Excellent work!"
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