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"It was supposed to be a simple bumper fix because a half a month work, leaving my family without the car. Now they won't give our car back because it's a "liability." Place was recommended by USAA insurance - worst recommendation ever made by USAA"

"Don’t even go to this place! Not military friendly. Knowing that my husband is deploying they left the car expedited like they had promised and then they said “there are more problems with the car” so it has to stay even longer. So now I’m stranded with my kids! They are just trying to get more money from out insurance. I hate this place, deployment is already hard enough now I have to figure THIS problem too."

"Place recommended by USAA, an easy fix became a long "more problems" fix, leaving my wife and kids stranded without the vehicle. Don't recommend, they don't care if you're deploying, they don't care if your family is stranded. Empty promises that they are "expediting" it - never came through."

"I will never use this body shop again. I was in an accident on 11/6, they received my car on 11/8 and I signed the papers that day for them to work on it. My insurance didn’t receive the estimate for 2 weeks, every time I called to find out when the estimate would be submitted Ryan said he was doing it that day and never would submit it. It is now 12/5 and my car still isn’t ready. I understand parts shortage but the lack of communication is horrible and if they didn’t take so long to do the estimate I would have my car back now. My insurance rental is up and I’ve now been paying for my rental out of pocket for a week. I asked Ryan on 11/28 if the parts he was waiting got delayed to call me and let me know and he never did."

"This place is Amazing! USAA was the one that referred me to them and they replaced my parts in a day! The next day my car was ready! They were easy to work with, understood the deductible process and made my repair as easy as possible! I would use them for service again in a heartbeat!"