Bay Old Dominion Collision Center

"I recently had my car repaired here. While the quality of their work was commendable, the communication left much to be desired. Updates were infrequent, making it challenging to track the progress of my vehicle leaving us in a rental for a month. Despite the communication issues, the final repairs were satisfactory."

"They were friendly, professional, and did an awesome jobs on the repairs on my car. Definitely would recommend!"

"I’ve always struggled to find a reliable, honest and communicative place to get a state inspection and oil change done. I found Bay Old Dominion at Yelp and scheduled an appointment with them. To my surprise, I found the best service l've had in years. E.T. was awesome! I was worried because my vehicle’s inspection is about to expire and he told me that VA has a 4 month grace period for expired inspection stickers and even wrote it at the back of his business card just in case I have to go inside a military base. They are very accommodating! These people seem to genuinely value their costumers situation and time. I’m so happy I found them. Thanks you!"

"Had work done to car here a few months ago after some kid side swiped the entire side is my car, they were really nice and very informative during the process which is why I took so long to write this review, but the details in the quality of work is why I have to give only two stars. 1. After picking it up I had to take it back a day or so later because a part near my door was crooked and looked like it would eventually come off. (They fixed it) 2. A week after that I start hearing crazy nosie from underneath my car I pull over to find out my splash guard was hanging completely down but all the damage was done to the left side of my car so I didn't Believe this was them until I looked at the paperwork they have me that detailed all the work done and low and behold they removed and reinstalled my splash guard smh bolts were missing and from it dragging during my drive the holes where the bolts go in were completely torn so that cost me $200 to replace from the dealer still wanted to stay optimistic about this place 3. They didn't replace the weather guard that they removed from my driver door jam. 4. Most importantly was the paint job they had to paint an entire side of my vehicle and if you look at one side of my car then the other side it is night and day the side they painted had orange peel completely over it which is normal but they didn't wet sand it out or polish it out or anything so now I'm having to source a trust worthy shop to finish the job out of my own pocket... Again I'm already out 200 for the splash guard will upload photos tomorrow when theirs better light out"

"I was glad I chose here over anywhere else. Took a few weeks to get my truck back but I trusted that I was going to get the best result… I was proven right! Julia is great at keeping you informed on what’s going on and realistic time frames. Truck came back looking like it never had damage in the first place. Recommended highly!"