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Tidewater Express Inc
1749 West Pembroke Avenue, Hampton, Virginia, United States
About the Tidewater Express Inc
Tidewater Express Inc is a reputable car repair and store located at 1749 West Pembroke Avenue in Hampton, Virginia, United States. With a team of skilled technicians and a wide range of automotive products, we are dedicated to providing top-notch repair services and quality products to our customers. Whether you need routine maintenance or major repairs, you can trust Tidewater Express Inc to get you back on the road safely and efficiently. Visit us today for all your car repair and accessory needs.
Photos of Tidewater Express Inc
1749 W Pembroke Ave, Hampton, VA 23661, United States
Opening hours of Tidewater Express Inc
Monday:
07:00 - 17:00
Tuesday:
07:00 - 17:00
Wednesday:
07:00 - 17:00
Thursday:
07:00 - 17:00
Friday:
07:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Tidewater Express Inc
"Our fifth wheel burned up a bearing in the Hampton Roads Bridge Tunnel and we did but we did NOT know it until several people pulled up alongside in tunnel and pointed to the RV. I looked in the rear view mirror and smoke and sparks were coming from the front tire area and then a fire ensued. We stopped in the tunnel and my wife grabbed the fire extinguisher and put the fire out. VDOT tunnel personnel assisted us safely to the south island. Cory, a contractor was assisting us and highly recommended Tidewater Express. I called Tidewater Express and within 30 minutes, C.J. (the mechanic) called and we discussed our situation. C.J. arrived an hour later as he had come from another job and I had the tire off and had already determined the bearings were toast. We could not get the axel spindle off because it had gotten too hot, C.J. tried the torch, but no luck. This is a triple axle fifth wheel, so the only option was to drive it slow somewhere safe. So, Ft. Monroe campground was 4 miles away and this was late afternoon/evening rush hour traffic. VDOT stopped west bound traffic, so we could safely get on 64. C.J. followed us in his wrecker truck with his caution lights on all the way to the campground. C.J. determined exactly what we needed to facilitate the repair and I ordered all the parts to next day shipped to Tidewater Express. Their schedule is backed up, but they are going to squeeze us in first thing in the morning (12/7) and have us on the road before noon. All I can say is ALL these folks I talked to are top notch!!! From Deloris, Aaron, Mike, and most importantly C.J.!!!! I can’t say enough positive things about him. He is just a great guy first off with a ton of knowledge and experience. His personality and professionalism was perfect for my wife and I during this extremely stressful situation. Thank you C.J. and all the good people at Tidewater Express!!!"
"One star because they came out. Then the tech said the company was only paying for 3 hrs of work and that was not enough time for him to troubleshoot my problem. I suggest cleaning a few parts to see if they were just clogged, and he refused because he wasn’t certain that was the issue. Horrible service. Wasted an hour of my time before I caught on that he was just stalling, so I sent him away. I miss the days were techs actually came out and tried to help drivers. Sickening."
"I love these guy! Delores is the BEST!!!! We use them for our company passenger/handicap vans. Great service, knowledge, attitude, towing crew, flexibility, just Everything is awesome. Hampton location is perfect for us too!"
"Truck fell in a ditch. Called these guys and explained them the situation. Informed them that the troopers can come any minutes and if they can arrive before the troopers call their own guys which would’ve been a hefty fee. These guys came within 10 mins of me calling maybe even faster tbh. Best service I have received so far from a towing company, if you are ever in need of service kindly give them a call. Thank you guys."
"I called a day in advance to schedule for buying a vehicle that wasn’t currently running AND low to the ground and we had Micah help us out. He was very patient with us being from out of town and meeting at the location (he even got there before us!), and he was all around very friendly. He made me think he was excited to be the lucky one to tow the old NA Miata lol"
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