Bowditch Collision Center

"Initially I had some difficulty syncing up for a full resolution from a minor hit my car took in the barbershop parking lot. Rob really was helpful butI will say the full repairs took a bit longer than I expected. In the current climate - rental cars are in short variety, very expensive. My issue was with the service a particular person provided who I understand may have been let go. Either way, Rob helped me and we finally got my ride back on the road."

"TLDR: Par-level car service, a bit overpriced via labor costs and fees, customer service needs work. Background: Caught a flat on a set of older tires some years ago and decided to purchase a new set. Was quoted $310 for an unused full set of tires manufactured 2-3 years prior, plus $150 for balancing, alignment and disposal. When the work was done they tacked on another $10 for a new lugnut, and $90 in labor to get the old one off. I stayed by the front desk the entire time and no one informed me of this additional cost before the work was completed (they knew about the lugnut being overtightened and stripped on the spare) - not the end of the world, but also not great. Additional FYI, they don't do free rotations on tires you purchase from them (fairly standard practice at other places)."

"I usually I get faster results with a review. My car was repaired about 4 or 5 years ago. I’m still having to take it in to get parts/clips for my front chassis/bumper. I’ve taken in back in at least 2 or three times, was told it was fixed, then after a few days the problems comes back and I’m told I need another part. I don’t understand the runaround. The last visit they kept my car for two days with no rental offered."

"They done half a job completely fixing my car. Auto part was missing under my hood , check engine light and others were on after they Allegedly fix and done my state inspection. Exterior body part was the main focus to fix after car accident . They fix the outside of my car superbly but why is my interior damage. Rear of my car has air pockets damaged the back of my seats with scratches like they throw everything that was part of the vehicle in the back seat and was rough trying to push things in and out. Seat belt don’t buckle. Missing air nozzle. There’s more but If you have a Mercedes or any foreign vehicle I recommend not to bring here cause their staff is incapable of treating your car with care."

"They had my car for 4 months. Avoided our calls. Do not take your vehicle here. They do horrible work. They changed my insurance company almost 17k and didn’t even fix the car correctly. My hood won’t even close after they put on the bumper."