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AAA Hampton Car Care Center
1520 Aberdeen Road, Hampton, Virginia, United States
About the AAA Hampton Car Care Center
AAA Hampton Car Care Center is a trusted car repair institution located at 1520 Aberdeen Road in Hampton, Virginia, United States. With a team of experienced technicians, we provide top-notch automotive services to keep your vehicle running smoothly. From routine maintenance to major repairs, we offer reliable and efficient service to ensure your safety on the road. Visit us today for all your car care needs!
Photos of AAA Hampton Car Care Center
1520 Aberdeen Rd, Hampton, VA 23666, United States
Opening hours of AAA Hampton Car Care Center
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 12:00
Sunday:
Day off
Reviews of AAA Hampton Car Care Center
"Donte was one of the finest customers service person, that I have ever met. He deserves a great praise from corporate."
"I was pleasantly pleased with the service here. The location, cleanliness, courteous & speediness was compiled with professionalism. Upon arriving after calling AAA customer service about the concerns of my car, I was greeted & asked how I could be helped. Cary was expeditious in getting the car ticketed, to the service team & AAA policies were honored. The teamwork here was outstanding. The service was completed within an hour."
"Terrible service and professionalism. Brung my car in for repairs because it would not start. Then I received a call from the service center saying my car was fixed and ready to roll. After paying a king’s ransom for the repair, I went out the door to start my car only to realize it still would not run. I went back in to complain and got jerked around by multiple personnel as to why I couldn’t speak to a manager. Now mind u I paid for an Uber to get to the service center and pick up my car. So again a waste of my time and money. The service agent swore up and down the repairs were made and the car was drivable, however there is no way it was fixed and i go to drive off and it would not start, still. The staff was not even accommodating as to the inconvenience they caused by misleading me into believing my car was ready to go. Not to mention i was on my lunch break trying to get my car. So now i was late getting back to work from lunch thereby costing me money and time at my job, due to their lack of competence. Ultimately I did get my car back, running and fixed but the mood had soured because of my initial bad experience. Hell i would have been a little less irritated had they shaved something of the full billing price for the inconveniences i had to endure. Sadly I would not recommend this busy to my enemy for any car trouble issues."
"They replaced my water pump in mid July then in August had to take it back for the same thing and on September 15 for the same water pump that they charged $1500.00 to replace. Then on October 16 they had not replaced the $1500.00 water pump nor would they give me a refund for faulty work. This is truly one place that I would never ever take my car to because there excuse for not performing the job is that their mechanic, only 1 at the location, is out sick and then he is on vacation is the only person who can work on your vehicle. Again with all the receipts for the work that was paid for in hand they refused to give me a refund and there corporate office will not respond. I guess this is their way of conducting business besides their over priced membership of ripping off customers without blinking an eye."
"The only thing that was ok was the diagnosis for $99 bucks. They said that my number 5/7 coil pack and #7 sparkplug was bad and catalytic converter was bad. All this would cost me $1200. I had taken my 99sls to a muffler king before taking the car to AAA a month prior. I was told by them my mufflers had time left on them and I needed to fix my motor problem. Now I told AAA to change the coil pack and spark plug. They said for a total of $250 parts and labor diagnostic included. The changed coil pack 1/4 and probably the wrong sparkplug too and I paid the price. Car still has the same hesitation."
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