Valvoline Express Care

"Everyone was super nice! Quick, easy and done. On a Saturday morning for that matter. Told me what I needed for my next oil change and they will take care of it while I’m there. Super affordable!"

"Came and attempted to get an oil change. Has the doors closed and technician is sitting inside the shop playing with a phone at the stand. Hours listed says open until 6 PM but everything was closed by 4:45 PM. Attempted to call and phone goes straight to voicemail."

"My first time trying this service. It was fast and good service. The only thing they did not ask about topping off all other fluids such as washer fluids or anti-freeze. Good customer service."

"I have mixed feelings about this place. Sure I got my oil changed and honestly it was quickly done, but the customer service was TERRIBLE. First you need to know your Valvoline coupons won't work here. They do offer "manager special" pricing though. Just to be clear, there was one person who made this experience horrible - an aggravated-looking chick with eyebrow piercings. The entire experience was this lady aggressively giving me orders, rolling her eyes, having a side bar conversation with her friend and just being straight up rude. So I pull up to the door, I can see the lady sitting behind the door looking very annoyed or aggravated. After sitting for a few minutes she finally opens the door and starts passive-aggressively motioning me into the bay. Before I even talk to them about what I want or need done - I CAN ALREADY HEAR THE OIL SPLASHING OUT OF THE BOTTOM OF MY CAR! Didnt explain pricing, options, etc - just "What chu want the basic, synthetic blend or whatever" Im just going to stop there. The cars running fine so they at least did the oil change properly. I dont appreciate the demeanor or tone I experienced while innthe shop. The cashier was OK but she spent more time than anything entering my handwritten information into her system. Didnt offer to check any filters, etc etc. So long story short I won't ever return. Love to see ladies breaking into industries that have historically left them out - and I can't say anything bad about the service performed because the cars is working as designed. But overall, eyebrow lady made me feel like I pulled up to her PERSONAL garage and said "Hey give me an oil change right now". Not spending money to be treated like that"

"Came to the carwash to vacuum my car. The dial was positioned as you see in the photo below. Put the money in and it popped on for a second then stopped. Asked one of the guys and he called the lady over. She asked if it was on vacuum and I said "yes, like this" and she said "oh well try it again but it has to be in the middle" so my husband said " we already put our money in so we have to put more in?" And she said yes. The lines clearly point to vacuum. Yes, it is just a dollar, but it seems like a lot of places have just given up customer service altogether. We wash and vacuum our vehicles almost every week. They have lost a customer"