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Take 5 Oil Change
12543 Warwick Boulevard, Newport News, Virginia, United States
About the Take 5 Oil Change
Take 5 Oil Change is a premier car repair institution located at 12543 Warwick Boulevard in Newport News, Virginia, United States. With a focus on efficiency and convenience, Take 5 Oil Change offers quick and reliable oil change services to keep your vehicle running smoothly. Their experienced technicians provide top-notch service in a timely manner, allowing you to get back on the road with minimal hassle. Visit Take 5 Oil Change for all your oil change needs and experience the difference in quality and speed that sets them apart from the competition.
Photos of Take 5 Oil Change
12543 Warwick Blvd, Newport News, VA 23606, United States
Opening hours of Take 5 Oil Change
Monday:
07:00 - 20:00
Tuesday:
07:00 - 20:00
Wednesday:
07:00 - 20:00
Thursday:
07:00 - 20:00
Friday:
07:00 - 20:00
Saturday:
07:00 - 20:00
Sunday:
09:00 - 17:00
Reviews of Take 5 Oil Change
"Yeah. Believe the reviews. This place needs a major facelift for the customer service. Around blacks, don't relax. And make sure you check behind them like I did. Oil cap was not screwed on. Horrible customer service and attitude. "Chris" the black lady was talking about how "I didn't make sense" and the oil change I was getting "was crazy". Like I didn't know my own vehicle. You kidding me? What kind of way is that to treat your customers?"
"I recently moved to the area & am in search of a new oil change location. From the reviews i thought this could absolutely be it, Initially I was very displeased with the service. I pulled into the service area & the gentleman just walked away without 1 word. I sat in my vehicle for 15 mins before another gentleman knocked on the hood of my truck & gave a hand signal to turn my vehicle off. I understand being busy & the fat that it was cold however verbal communication & acknowledgment can make or break a customer experience. A simple hello well be with you in a few moments & a ma'am please shut off your vehicle would have gotten 5 stars. Though the gentleman working with me directly was absolutely amazing, the 2 prior to him left me wondering if I'll make this my go to location or if I'll find somewhere with better communication. The gentleman who worked directly with me was the ONLY reason the review made it 3 stars. I should've gotten his name."
"First time through, got Chris and Antonio. They hooked me up didn’t feel like I was being sold. He seemed like he was interested in helping and he recognized my military discount without me even bringing it up because he happened to see a picture. Getting my oil change here from now on"
"I have always been impressed with the staff and services at Take 5….with the exception of my last visit. Previously, the technicians were courteous and and communicated their findings and any changes needed. Some services were done but not all of which I was accustomed to having…like tire pressures. I understand there are times when we all have bad days and hopefully the great level of service which was missing this time was a fluke. I will certainly return as my previous good experiences far outweigh one negative visit. I still believe the reason for my visit, the oil change, was done to perfection."
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