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Jones Auto Repair
12728 Courthouse Highway, Smithfield, Virginia, United States
About the Jones Auto Repair
Jones Auto Repair is a trusted car repair institution located at 12728 Courthouse Highway in Smithfield, Virginia. With a reputation for top-notch service and expertise, our skilled technicians are dedicated to keeping your vehicle running smoothly and safely. From routine maintenance to major repairs, we offer a wide range of services to meet all of your automotive needs. Visit us today and experience the difference at Jones Auto Repair.
Photos of Jones Auto Repair
12728 Courthouse Hwy, Smithfield, VA 23430, United States
Opening hours of Jones Auto Repair
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Jones Auto Repair
"Just had my state safety inspection done and had an excellent experience. Friendly staff and one thing I take note of is the inspector cared enough to put the decal on straight and with care, unlike some places that just slap it on crooked (drives me nuts). Thanks Jones Auto!"
"Prices to high..car brakes locked up after service and now gonna cost me 2,500. To get fixed .. Would not recommend going here. If i could givw 0 stars i would .."
"Don't be fooled, ladies. Know how much the materials cost and the labor time. This place thought I was born yesterday. Gayle, was it? at the desk wanted to charge me $1500 to replace spark plugs and the coil packs in my average Nissan. I've been hanging in garages for most of my life, and I know damn well it does NOT cost that much. I found what I needed on Amazon, and my neighbor was kind enough to change them out for me. My cost was $107 for the plug and coil kit. It took my neighbor all of 40 minutes to get it done. Of course, I gladly paid him for his time. It's unbelievable AND shameful to overcharge customers by that much. And they want loyalty. Disgusting. By the way, I knew what needed be done when I scheduled the appointment and even put it in writing (via email). This guy took it upon himself to rediagnose the car and then charged me $86 for it. I do not recommend this shop."
"Communication is AWFUL! I stopped by for a quote and she said she would call me. A week later I went by again still no quote! I left my truck and she said it would take an hour because they had one person in front of me. 7 hours later no quote so I went by and truck hadn't moved. She then said they couldn't work on full size pickups. She should have told me that when I checked in. At this point, I don't trust them to do anything on my vehicle because they won't even tell you they can't do it. A waste of my day off."
"We recently made the switch to Jones for our auto service needs. They have gone above and beyond fixing our vehicles after some previous shoddy repairs. Communication is great and prices are affordable. Definitely recommend."
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