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W&J Auto Repair
13903 Jefferson Avenue, Newport News, Virginia 23603
About the W&J Auto Repair
W&J Auto Repair is a trusted car repair institution located at 13903 Jefferson Avenue in Newport News, Virginia. Our team of experienced technicians is dedicated to providing top-notch service for all makes and models of vehicles. From routine maintenance to complex repairs, we have the skills and expertise to get you back on the road safely and efficiently. Customer satisfaction is our top priority, and we strive to deliver exceptional service at competitive prices. Visit us today for all your car repair needs!
13903 Jefferson Ave, Newport News, VA 23603, United States
Opening hours of W&J Auto Repair
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of W&J Auto Repair
"loved it here! got towed here & the lovely lady at the front was super kind and accommodating for me. she helped me with so much, and gave me great options. i was able to get two brand new tires for a great price. clean and beautiful decor inside too. loved loved loved my experience!"
"Wonderful family-owned shop. Stopped by with flat tire on our rental car and they took care of it so kindly and quickly. Wished we lived here so we could give them more business!"
"I highly recommend this shop! Our ck engine light came on while traveling. We immediately took the first exit off the highway, noticed W&J Auto Repair, pulled in and hoped for the best. We were greeted by a young lady at the front desk who was incredibly kind, reassured us that our vehicle was in good hands and went above and beyond to make us as comforable as possible while we waited.They quickly diagnosed the problem and repaired it the same day and in a timely manner! 10/10"
"W&J Auto Repair LLC located at 13903 Jefferson Ave, Newport News VA 23603 is the worst repair shop I have encountered, and would not recommend anyone go to this facility. The owner and employee were rude and unprofessional. I was bullied by an employee over several phone conversations. I was taunted, yelled at, and hung up on by an employee. The owner was on the line and said nothing. I have never been treated so poorly by a business in my life. They were hostile and aggressive toward me and told me several lies about the progress of my vehicle. I was told by the owner they were refusing service on my car because I was rushing them to fix my vehicle ( the vehicle was there for five days and three were business days). They told me "to get my vehicle out of there" by the end of the business day. This facility was unskilled, unprofessional, hostile, and aggressive toward me and showed no care for my car or the customer. PLEASE DO NOT TAKE YOUR CAR HERE."
"I came off interstate 64W heading towards Richmond as my dashboard indicator light came on. Showing me that my tire pressure was low. I pulled into W&J with whom immediately helped me out. In fact, I needed air pressure in all 4 tires. They were respectful, caring, efficient, loyal and I couldn't have asked for better service. I definitely recommend them to anyone who needs car service."
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