Valvoline Instant Oil Change
9114 Staples Mill Road, Henrico, Virginia, United States
About the Valvoline Instant Oil Change
Valvoline Instant Oil Change is a trusted car repair and maintenance store located at 9114 Staples Mill Road in Henrico, Virginia, United States. They specialize in quick and efficient oil changes, providing top-notch service to keep your vehicle running smoothly. With a team of skilled technicians and a commitment to customer satisfaction, Valvoline Instant Oil Change is the go-to destination for all your automotive needs. Visit them today for a hassle-free experience and expert care for your vehicle.
Photos of Valvoline Instant Oil Change
9114 Staples Mill Rd, Henrico, VA 23228, United States
Opening hours of Valvoline Instant Oil Change
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 18:00
Sunday:
09:00 - 17:00
Reviews of Valvoline Instant Oil Change
"Joshua did a fantastic job taking care of my wife’s car. It was the end of the day and they handled everything professionally and efficiently."
"I will definitely start coming to this location for my car needs from now on. Henry and Zac were the two guys who worked on my car and they're great! They were both friendly, professional, and worked quickly."
"Superb, the staff on point in every way and the service is fast and efficient my two favorite words! Thanks guys. Come through I will buy you dinner."
"Ridiculous. If you are a quick oil change place, why is there a 45 minute wait time? From the line I could see one guy is running around inside like a chicken with his head cut off while no one else is in sight. No one came to talk to me and absolutely no sense of urgency to the point they made me late for work! Props at least to the guy I worked with Henry for knowing what he was talking about and attempting to expedite the process, but between the wait and the price I am thoroughly disappointed. If the shop is always run like this I will absolutely not be returning!"
"I received my oil change recently and had a mixed bag! On the one hand, the guys helping me on the computer and servicing my vehicle (Henry and Dylan) were extremely knowledgeable, discussed everything with me in depth, didn’t upsell like other quick oil change places do, and performed services on my vehicle that I decided on quickly. Something I notice is even when they weren’t speaking directly to me, they had knowledge of cars and were knowledgeable and personable in their own conversation. On the other hand, the techs working on the opposite bay seemed to be new and looked lost performing just an oil change (setting the tire pressure to the wrong PSI, slow under the hood, struggling with air filter housing, etc). When I saw this, coming from a customer service background, I felt that I should point this out. I felt confident with the quality of service I received from the guys mentioned before, but I wouldn’t have felt the same had I received it from the other guys. Finally the wait time was definitely long and being moved from bay to bay wasn’t the most ideal. Even after reading other reviews I would like this to be my spot when I know they have knowledgeable guys working here, but i want my review to reflect that there is a skill gap that does need to be addressed. Overall, good experience with the chance to be excellent in the future and shoutout to the two I’ve mentioned for the work they did!"
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