Rivian Service Center
2289 Dabney Road, Richmond, Virginia 23230
About the Business
Rivian Service Center is a car repair institution located at 2289 Dabney Road, Richmond, Virginia, United States. As a California-based company with a global vision, Rivian builds fully electric vehicles with a major goal: preserving nature for future generations. We aim to protect our planet for our children and their children. It may be a lofty goal, but we believe that by working together, we can achieve it. We can make significant changes. We develop uncompromising products to improve our world. Join us. Together, we make a difference.
Photos
Contacts
2289 Dabney Rd, Richmond, VA 23230, United States
Opening hours
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews
"MJ was FANTASTIC in helping us take delivery of our 2023 R1S. The other staff members were equally delightful & helpful. We had a two year wait - the staff, experience, and vehicle have all truly been worth it!"
"I just picked up my R1S yesterday from Richmond service center. The people are great. Unfortunately you need to know a few things if this is your pick up location. They don’t fully charge your vehicle. I got in mine and it was 80% charged (I live in NC and they couldn’t be bothered to deliver it so I had to fly to Richmond to get it). They said “sorry about that”. You need to ask EVERY question. For example, they didn’t even tell me where the portable charger was located. Got half way through my drive and realized they didn’t add any windshield wiper fluid to the reservoir. It’s ok because I can see through bugs but don’t you think a luxury vehicle manufacturer would do the simple things like ensuring wiper fluid was there? It shows they aren’t ready yet for prime time but hopefully they will figure it out. I saw someone getting a “first mile” drive they spent twice as long with that family as they did with me. Maybe because I had already paid? I’m still happy with the vehicle but please beware of you pick up your BRAND NEW car and they don’t have everything right"
"Wonderful experience picking up our new Rivian R1S recently! Everything was perfect - the team really went above and beyond. The car is amazing, too!"
"Super helpful when the truck had to go in for minor service. The team there was great. Exceptional vehicles and staff."
"Just took a test drive of the Rivian R1T launch edition and it was awesome! We scheduled online and they picked us up, which was so sweet! Now we are patiently awaiting delivery of the R1S Explore package with long-range battery and 3rd row seating. We hope to visit the Rivian store sometime soon. Stay tuned for updates!"
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