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Aarrow Transmissions & Automotive
609 Research Road, Richmond, Virginia, United States
About the Aarrow Transmissions & Automotive
Aarrow Transmissions & Automotive is a trusted car repair institution located at 609 Research Road in Richmond, Virginia, United States. With years of experience in the industry, our skilled technicians are dedicated to providing top-notch transmission and automotive services to ensure your vehicle runs smoothly and efficiently. Whether you need routine maintenance, repairs, or a complete transmission overhaul, you can rely on Aarrow Transmissions & Automotive for professional and reliable service. Visit us today and experience the difference!
Photos of Aarrow Transmissions & Automotive
609 Research Rd, Richmond, VA 23236, United States
Opening hours of Aarrow Transmissions & Automotive
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews of Aarrow Transmissions & Automotive
"This is my first time at this Aarrow Auto shop and I had a great experience. Steve that runs the place was very friendly and knowledgeable. My car was fixed and they have a service where they send you a few other maint. items that could be done. No high pressure, just a recommendation to keep my car in top condition. The communication was excellent at all stages, from appt time to pricing and completion. I'll be back, give them a try."
"These people are just fantastic. After running from one (incompetent) place to another for over 6 months, they have finally been able to find what's wrong with my car and fixed it. I am so happy to see, there still seems to be quality out there. They communicate very well and I felt like being in good hands throughout the entire process. I'm extremely thankful guys!"
"Emmanuel should train customer service associates! He really went above and beyond, working with my warranty provider. He is so personable and makes every effort to satisfy customers. The service crew is professional and efficient. The work was done quickly and thoroughly."
"Trust eroded and time wasted. I have used this shop in years past and have always been satisfied with service and price. This time has been different. When I dropped the car and they told me about the diagnostic fee and I was fine with that even though I felt that it should be waived if I completed subsequent work. I brought Avalon in for lack of power/acceleration. The technician came up with clogged converters being the problem which was not economical to repair for a 20+ year old car. Some people like myself do not farm out work because they are incapable of doing the work but in my case because I did not have time. When I got the $2800 estimate I was forced to make time. Not sure how their technician came up with that diagnosis or if they actually tested the exhaust flow but from my research that is the last of four causes to go after when a vehicle has low power/acceleration. The suggested troubleshooting I found in sequence is 1) Air flow problems, 2) Fuel problems, 3) Ignition problems and lastly 4) exhaust flow problems. I followed this basic troubleshooting and was able to get the Avalon running properly for less than $100 with a new air filter and mass air flow sensor. I had sent two emails and subsequent phone call requesting refund of the errant diagnostic fee with no response to date. It is unlikely that I would recommend or return here for service at this point since they could not take time to respond to request or own up to the fact that their diagnosis was so wrong."
"Excellent place to get your car repaired. They are very fair, nice and do a thorough job documenting anything wrong with the car before working on it This is done with photos and a full service report that shows green, yellow and red items to be looked at. The front person is Emmanuel and he does a great job getting you in the system, helping with a ride back to work and keeping in touch with you during the entire process. I have been going here for years and they do an outstanding job. Fair, professional and honest!"
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