Allen Family Dental
5251 South Laburnum Avenue, Richmond, Virginia, United States
About the Allen Family Dental
Allen Family Dental is a trusted dental institution located at 5251 South Laburnum Avenue in Richmond, Virginia. Our dedicated team of professionals is committed to providing top-notch dental care for the whole family. From routine cleanings to advanced procedures, we offer a wide range of services to meet your dental needs. Your oral health is our top priority, and we strive to create a comfortable and welcoming environment for each of our patients. Visit Allen Family Dental for a healthy smile that lasts a lifetime.
Photos of Allen Family Dental
5251 S Laburnum Ave, Richmond, VA 23231, United States
Opening hours of Allen Family Dental
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
Closed
Thursday:
08:00 - 17:00
Friday:
08:00 - 14:00
Saturday:
Closed
Sunday:
Closed
Reviews of Allen Family Dental
"I would NOT recommend going here. Everything seems shady and very unorganized. The billing department and the office DO NOT communicate well. They sent a bill of mine (that I have evidence of being in communication with them about) to collections and put it under my mom affecting HER credit score even though I’m an adult. The visit was from 2021 and the office itself, before sending me to collections, called me less than three times about it and each time couldn’t give me a direct answer about the dates in question. The billing department said somebody in-office pushed my bill to collections but when going up to the office twice instead of receiving a call from an office manager or the DOCTOR herself (as requested), I was directed away to the billing department and they wouldn’t even give me a piece of paper stating what I had gotten done that would’ve caused a balance. Also they sent a nasty like email stating “did your insurance do the exam on you”, when stating what insurance had told me in the past. Save yourself time and peace and find a better place."
"This was one of the worst experiences I have ever had with a dentist. I went there with a chipped filling, no pain or sensitivity at all. They did an examination on me, their computer system kept going in and out making the appointment extremely long. The dentist came in and tried replacing almost all of my fillings and put a crown on the tooth I had chipped, surely almost 2000 dollars worth of work. I had just seen a dentist 9 months prior and everything was fine. When I pushed back, she gave me attitude and said someone will come discuss your options. I waited in the room another 15 minutes, nearly 2 hours this appointment had taken. I had to get back to work. When I went to leave I told the front desk clerk to call me with the options because I had to leave. They never called me! Finally I called back, I told the person that answered if they can't to the work please send my records. The lady said no! I want to schedule you for a cleaning then scheduled me for a cleaning to discuss options. THEN, the dentist called me back saying yes, we can send records. So, I asked so does this mean you cannot help me with my emergency chipped filling? She said yes go find someone else to do your work! This is so unprofessional it is insane, they made me wait with my records knowing they would never see me. Did she get mad at me because I did not want to replace all of my fillings? and surely you reading might think that I must have been rude to her or raised my voice to her, but no! Do yourself a favor and go to another dentist. This was such a waste of my time and a bad experience. This is the first negative review I have ever done in my life, that should show you how bad this was."
"I always appreciate the care and compassion that Dr Allen and her team has extended to me. I feel so confident after my visits. I know I made the right choice in choosing this dental practice. I love that Dr Allen takes her time, and patience to listen to, and explain everything to me, making sure I understand the procedure. I'm VERY HAPPY with my implants! I've recommended a friend, who brought her teenage kids, and they were very satisfied after their visit."
"Dr. Allen is fabulous as usual. She is great at what she does and very knowledgeable. Great bed side manners as well. There was a new hygienist named Regina who cleaned my teeth. I was a bit reluctant because I only prefer Dr Allen to clean my teeth but Regina was great and very thorough. I appreciate both of them. Wonderful work!"
"This was my second time visiting Allen Family Dental. Dr. Allen and her hygienist were courteous, professional and respectful. Dr. Allen was straight forward and didn’t exaggerate what needed to be done for having healthier teeth and gums. She provided you with an active treatment plan so you would know in advance what will take place. The overall process from the x-ray, my routine six- month cleaning, and replacing a crown was outstanding. Thanks to both of you. Definitely recommend."
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