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Crown Acura Richmond Service Department
8704 West Broad Street, Henrico, Virginia, United States
About the Crown Acura Richmond Service Department
Crown Acura Richmond Service Department is a premier car repair and maintenance facility located at 8704 West Broad Street in Henrico, Virginia. Our expert technicians are dedicated to providing top-notch service for all Acura vehicles, ensuring they run smoothly and efficiently. Whether you need a routine oil change, brake repair, or engine diagnostics, our team is here to help. Visit us today and experience the exceptional service that sets us apart from the rest.
Photos of Crown Acura Richmond Service Department
8704 W Broad St, Henrico, VA 23294, United States
Opening hours of Crown Acura Richmond Service Department
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Crown Acura Richmond Service Department
"I worked with Will, and he was very friendly, welcoming, and answered all of my questions. The service took just as long as they stated. It was completed without issue at a fair price. $99 for the A package with oil change entire rotation. They also resolved 2 recall issues, and worked to clear out a clog in one of the sunroof drains, which was causing a leak issue. I was able to speak directly with the auto technician to understand what he did to resolve the issue so that I can keep an eye out for it in the future."
"They were very prompt, professional, and pricing was comparable to other non-dealer garages."
"I went to this dealership to cancel my extended warranty on my Acura MDX. The only reason I came here because Acura Care directed me to the closest dealership. Once we got to the finance manager, he was not friendly at all uninformed, and snappy when responding back to my wife. To sum this review up he did not cancel the warranty and stated we need to go back to the dealership we paid our money to. I have been to this dealership 4x times to service my MDX I will never buy or service anything here again do to unprofessionalism and uninformed employees."
"Stumbled in here on sat seeking a vehicle for my recent college grad. We test drove this car and went to a few other lots on Broad we had listed to check out. The vehicle here was clean, well kept, free from any noises, no lights on, etc. Jarratt assisted us with our purchase. He was informative, patient, knowledgeable and polite. Everyone was really pleasant and earl assist us. The finance manager was personable and a pleasure to work with. I am in the market for a Porsche however their service has me shifting to see if there are any Acuras I may be interested in."
"Stephen my salesman made my buying transaction of my 2022 TLX quick, easy, and painless. There was no pressure, and everything was left up to me to decide. Go see him, he is professional, down to earth, and an all around awesome guy. Josh the GSM got me an amazing rate for my purchase, and was upfront and honest about all my finance options, and showed me all the rates from different banks. Kevin the finance manager made the paperwork process quick and easy. I felt no pressure when it came to all the extras they go over. He explained the pros of each one. Overall, I will return as a customer, and would love every car buying experience to be like the one I had."
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