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Sam English, D.D.S.
8220 Windmill Watch Drive, Mechanicsville, Virginia, United States
About the Sam English, D.D.S.
Sam English, D.D.S. is a reputable dental institution located at 8220 Windmill Watch Drive in Mechanicsville, Virginia, United States. Specializing in oral health and hygiene, Dr. Sam English and his team provide top-notch dental care services to patients of all ages. With a focus on preventative care and patient education, this dentist office is dedicated to helping individuals achieve and maintain a healthy smile. Whether you need a routine cleaning, a filling, or more extensive dental work, you can trust Sam English, D.D.S. to provide expert care in a comfortable and welcoming environment.
8220 Windmill Watch Dr #100, Mechanicsville, VA 23116, United States
Opening hours of Sam English, D.D.S.
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Reviews of Sam English, D.D.S.
"My family and I went to this practice for about 15 years. As others have been saying, in the last 2/3 years they have dramatically gone down hill. During the maximum height of COVID I came in and could see no one behind the desk were wearing masks. They also allowed patients in the waiting room to not wear masks. If this was a normal store, that would be one thing, but this is a doctor's office. Very unprofessional. The last time time I went for a cleaning I waited for 15+ minutes (past my appointment time) for someone to appear at the window. I ended up calling out "hello?" and was met by a very annoyed secretary telling me that I needed to wait for her to finish her lunch before she could help me. I ended up waiting nearly an hour in the waiting room before being seen."
"Compassionate caring. The staff was excellent. Tooth issue got in immediately. Dr. Maryann Ashragi even called to check on my husband. I would give 10 stars if possible."
"This place is a mess. I showed up for my dentist appointment (confirmed via email) last April and for whatever reason they had no record of it, and told me I'd have to come back in a week as they were booked for the rest of the day. I was in the midst of changing jobs and my insurance was just about to lapse so I said I couldn't come next week, as it was the start of May and my insurance was to lapse on the last day of April. Nonetheless, the employees (presumably a dental hygienist as well as the flustered receptionist) said they'd still schedule me in after the date of my insurance expiration and would "take care of it" because of their mistake. I confirmed several times with them to ensure this was "okay" before I left their office. I came in the next week (after my insurance had lapsed, as I'd mentioned), and spoke with 2 people when I arrived to remind them of the situation that had occurred and again, they said I would be "all set". Months later they started sending me bills, letting me know my insurance had lapsed, so I owed the full amount. I have spoken with their receptionist (who called me many times), left them a lengthy, detailed voicemail, sent them a lengthy email with an attachment from them confirming my first appointment confirmation (received from them), as well as a reminder of what happened and still, they call me trying to collect and say "we're not sure what happened, but it seems as though your insurance was invalid when you came in for your appointment". Yes ma'am, you are correct. So if for some reason they actually read these, may this review serve as a public reminder of your fraudulent business practices. I will not be paying the bill."
"This place should be way higher than 3.5. The receptionist Robin (Robyn) is always on point and the hygienists are second to none. Each dentist I’ve seen has been cordial and thorough. They’ll even change the elevator music to classic rock upon request. 10/10."
"Registered online before my appointment very easy and seamless. On arrival the front office were very friendly, efficient and helpfulI, I was seen immediately. Dr./ Dental Hygienist went through my medical history and medication, genuinely showed care for my health. Explained procedures performed, condition of my teeth and gave recommendations. Very friendly, knowledgeable and professional. From my personal experience I 100% recommend this dental office."
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