Best Smiles Staples Mill

"I came in for x-rays on a tooth that I needed to have a procedure done on. They did the x-rays and scheduled me an appointment to come back in for the procedure. I came back in (everything in line to go forward) and they led me to my dental chair and shortly after gave me several injections of novocaine to numb me up. Literally a minute before she was going to go into my mouth with a drill she changed her mind and decided that the procedure was to difficult for her to complete! I have never dealt with such lack of professionalism, they wasted 2 whole days of my time and they sent me out of there in more pain than I came in with. Now I am stuck without a dentist to pull it because I am not allowed to go to VCU for any dental treatment. This place is HORRIBLE!"

"The staff are always smiling and very attentive to the needs of their patients. My granddaughter feels very comfortable with the dentist and staff. Thank you all for always being so kind."

"If you're looking for a dentistry for your entire family, Best Smiles Staples Mill is the place! From the warm receptionists to the kind & informative assistants you WILL feel welcomed and excited about your journey to better dental health. Dr. V is not merely nice, she is gentle, patient and enlightening as well as very educational. She listened to my son's concerns, gave him comfort & enthusiasm, while guiding us through our process."

"I got my biannual dental checkup here again. Although I had to wait a bit longer than expected, Dr. V. and her assistant were very polite, considerate, and willing to answer every question that I had, and I had more than the usual number of them. In effect I got a second opinion for a recommended tooth extraction, so the second opinion, which was meticulously explained to me to my satisfaction, was reassuring. Unlike at other more high-end appearing dental practices, it doesn't seem, thankfully, that Best Smiles Dental Associates lean towards aggressive over-treatment, which I find to be borderline unethical in many different dental practices. The appearance of Best Smiles Dental Associates is not very high-end (it's a small space in a suburban strip mall), but I'll take that any day over aggressive dental over-treatment in a high-end appearing dental practice."

"Had to travel 75 miles for an appointment for my son to get a root canal , because there was no one closer to perform this procedure. The customer service was awesome, everyone was friendly and we was in and out in no time. I will definitely return and refer anyone. BEST SERVICE EVER‼️"