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Caliber Collision
7708G Backlick Road, Springfield, Virginia, United States
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About the Caliber Collision
Caliber Collision is a trusted car repair institution located at 7708G Backlick Road in Springfield, Virginia. With a team of skilled technicians and state-of-the-art equipment, Caliber Collision is dedicated to providing high-quality repairs and exceptional customer service. Whether your vehicle has been in a minor fender bender or a major collision, Caliber Collision is committed to restoring your car to its pre-accident condition. Trust Caliber Collision for all your auto repair needs in the Springfield area.
Photos of Caliber Collision
7708G Backlick Rd, Springfield, VA 22150, United States
Opening hours of Caliber Collision
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Caliber Collision
"My experience as a Caliber Collision customer in the repair of my car was totally satisfactory. Initially when I had to make a decision I was a little unsure, so you don't know in whose hands you will leave your car. So my wife helped me look for information on the internet about reliable places that will have different locations, since this is a good indication that the company is solid. The second aspect was observing positive comments from other customers. I finally decided to trust Caliber Collision and the service was great, they informed me at all times about the repair process and they delivered my car in less than I imagined and freed me from the stress of knowing when my car would be ready."
"Good repairs, not great customer service. My repairs were delayed, which is fine, but I had to call to find out, and even then, there was little clarity for what to expect up until the day before repairs were complete. Even an answer of, “parts delayed, no estimate for new completion date, but we’ll follow up periodically,” would’ve been great (and reasonable, yes?). But that did not happen. Glad though the repairs went well."
"I had an amazing experience here, all of staff was so helpful and polite. My estimator always kept me informed through the whole process and would call to give me updates. If you ever find yourself in need of a car repair call Caliber Collision they will treat you right"
"This place is great! When the insurance company gave them the wrong phone number, they sent a tow truck, anyway (who gave them my car AND the correct number). They communicated as much as needed to get the work started, then only let me know when they had an estimated finish date. The work is perfect, and my car is both rare and discontinued."
"The staff and service were stellar! I experienced great customer service. I particularly liked the regular updates and easy communication, both on the phone and in person. The shop is clean and easily accessible. They arranged for rental service, and my car was ready in a fairly short time. I was even more impressed when I was told at checkout that I have a lifetime guarantee on the work they did on my car. I will definitely use Caliber Collision again and recommend it to friends and family! Thank you!"
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