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Harini B. Reddy DMD, LLC - Family Dentistry
3000 Hungary Spring Road, Richmond, Virginia, United States
About the Harini B. Reddy DMD, LLC - Family Dentistry
Harini B. Reddy DMD, LLC - Family Dentistry is a trusted dental practice located at 3000 Hungary Spring Road in Richmond, Virginia. Specializing in family dentistry, Dr. Harini B. Reddy and her team provide a range of dental services to patients of all ages. From routine cleanings and check-ups to more complex procedures, they are dedicated to promoting oral health and creating beautiful smiles. With a focus on patient comfort and satisfaction, Harini B. Reddy DMD, LLC is committed to providing high-quality care in a welcoming and friendly environment. Whether you need a simple filling or a complete smile makeover, you can trust your dental health to this reputable institution.
Photos of Harini B. Reddy DMD, LLC - Family Dentistry
3000 Hungary Spring Rd, Richmond, VA 23228, United States
Opening hours of Harini B. Reddy DMD, LLC - Family Dentistry
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 12:00
Saturday:
Day off
Sunday:
Day off
Reviews of Harini B. Reddy DMD, LLC - Family Dentistry
"Dr. Reddy is truly amazing. The skill and precision in which she performs is phenomenal. The support staff is professional and very knowledgeable. I highly recommend them to anyone!"
"Mara. As a receptionist, has a job to provide good service and be nice to customers, but she has always been mean and never responds to my greetings. Moreover, Last June , my six-month-old daughter and son contracted COVID-19. During this time, I had appointments scheduled with Dr. Reddy. When I rushed my daughter to the ER due to breathing difficulties caused by COVID, I attempted to notify the office, but received no response. I reached out to one of their employees, whom I knew, explaining that I couldn’t make it to my Monday appointment as I didn’t want to risk infecting others at the dental office. Once things improved, I called the office, and Mara answered. However, instead of understanding my situation, she began yelling at me for missing the appointment.Her loud and frustrated demeanor while making the appointments only added to my distress. Another reason is when I called Mara to make an appointment for my crown, she scheduled me for fillings and wisdom teeth extractions. When I arrived prepared for the procedure, Dr. Reddy refused to proceed and became upset with her receptionist for not understanding the appointment process, arguing with her in front of me. After nearly an hour of arguing, they decided to make another appointment, labeling it as a consultation. During this appointment, they provided a treatment plan for my crown, priced at $1000. Since I was struggling financially, I asked for a discount discount but they reject to give me discount. In the next consultation appointment, the charge was increased to $1250. I asked Mara if $1250 USD was the final amount, and she confirmed it. I then applied for CareCredit in front of her, and she didn't object. Eventually, they scheduled another appointment for my crown, which lasted from 8:45 AM to around 5 PM, during which Dr. Reddy worked on three other patients alongside me, causing frustration as I have two little kids under 3 years old. The appointment was for a crown, but she also worked on my front teeth without informing me beforehand or discussing the additional charges. I should have been informed in advance about the procedures and associated costs, as I wasn't in a position to agree to the price on the spot. The worst part was receiving an email afterward stating that my insurance didn't cover enough for my front teeth, and I had to pay an extra $562.62. Moreover, If I use CareCredit for payment, I'll have to pay an extra 18% because CareCredit will deduct an 18% fee from the amount. Initially, they estimated the treatment cost to be $1000, but in the end, they charged me $1915.62 USD. It's perplexing how their estimate could be so significantly off, considering their years of experience. I was shocked because I had already informed them of my financial struggles, and I didn't know they would work on my front teeth during that appointment, which was supposed to be just for the crown. They should have discussed any procedures with me beforehand. Additionally, They insisted on me paying all charges upfront before completing the treatment, despite my repeated requests for a payment plan, and my inquiries, Mara refused to accommodate my request for a payment plan. During the last appointment for cementing the crown, scheduled for 8:45 AM, they made me wait until 9:45 AM. When I mentioned the long wait, Dr. Reddy became upset, stating she doesn't like when customers complain about wait times, as she's not responsible for scheduling. She then asked if I needed more work done, and when I said yes, she told me to make an appointment but not to complain about the wait. After experiencing this behavior multiple times and feeling disrespected without any effort to understand my problems, I made the decision not to return to her office. Today, she sent me a letter advising me to find another provider. I won't be returning to your office after the frustration and anxiety I experienced during my dental procedure."
"I had to come here to update my review. I seen Dr. Reddy as a child and even as an adult and bringing my son to her office as a patient as well. I’m not sure if over the years she is just getting older or what may be her issue. Last year I remember very vividly I had our cleaning appointments at 3/3:30. I know her office doesn’t want no patient calling at the last minute canceling appointments. Just as I think a patient should be aware if the office is running behind on schedule. Well my son and I were sitting in the rooms for over an hour waiting to be seen. I decided we were leaving b/c I had a part time job to get to. As I was getting up to leave the staff member said she was ready for me now. But, I told them in a frustrating way I basically couldn’t wait I had somewhere else to be. Now, starting my plan for yearly cleaning at the top of the year. I called to make an appointment and the receptionist tells me I was dismissed as a patient for a no show and being rude. This is untrue, in-professional. She does great work but thank you for dismissing me. I’m gladly to receive my services elsewhere. Just don’t make false claims on me or other patients due to your office being late and behind with time."
"I called the office with a dental emergency. I was immediately given an appointment. When showing up I was greeted and taken into the back. Dr. Reddy and her staff were professional and compassionate. I received treatment the same day, which relieved my pain as well as my anxiety. Everything was thoroughly explained to me. I highly recommend this facility, I was treated with the utmost care, and will be returning."
"RUN AWAY! Done even call! These are the rudest receptionist I’ve ever come across. The office manager should be FIRED for the way she communicates or lack there of with patients! Find another dentist quickly!.. since I can’t reply I’ll add! You lie! I haven’t received ONE BILL not ONE PHONE CALL! You and your office staff will be reported as I stated to you on the phone for your unprofessional behavior. And I will look into HIPPA rules being broken .. you e played with the wrong person"
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