Complete Dental Care of Richmond

"The Hygienist & Dentist that I saw were absolutely wonderful, I would give them 5/5 stars. I’m currently 5 months pregnant, and they did any and everything to make me comfortable/keep baby safe. They explained everything to me clearly & they were so personable. Absolutely fantastic! The reception ladies were polite to me. However, I felt very awkward/shocked at one point because a gentleman came in with a request for his teeth molds or something like that, and the front desk staff were quite rude to him. One of them firmly told him “I told you on the phone yesterday, we can’t do anything for you”. Then proceeded to call his regular dentist an “idiot” for suggesting that they could. The exchange got louder until the gentleman finally left. To which the front desk receptionists started gossiping about him & calling him names. Not a good look in front of other patients in the office; makes me wonder what they said when I left! Gave me “mean girl” vibes."

"Visited site on Midlo., Rich. VA the staff and clinicians were time efficient, the service proficient and the fees were (not) so competitive although they do offer payment options. I think (3.5 stars) more appropriate but that was not an option."

"Had an initial appointment with the hygienist. She did an excellent job. She was considerate, communicative and informative. The process was painless. She advised me of my plan going forward. Lots of pics were taken..I mean many!!"

"Okay service. They will change your appointment time with a short notice. For example, I received an email the night before my appointment of an appointment change. I just happened to check my email the next morning and saw a different time. Staff are nice. I have went there about 3 or 4 times and always a different team of people."

"The staff is courteous and knowledgeable, and worked quickly to make sure my needs were addressed in a timely and thorough fashion. I left with a clear treatment plan moving forward. Even expected future expenses were provided. Overall, I'm extremely pleased with the level of service I've received so far, and look forward to seeing my new dentist in the future."