Eller's Kustom Konversions
About the Business
Eller's Kustom Konversions is a premier car repair and customization store located at 2313 West State Street in Bristol, Virginia, United States. With a team of skilled technicians and mechanics, we specialize in transforming ordinary vehicles into personalized masterpieces. Whether you're looking for a simple repair or a complete overhaul, Eller's Kustom Konversions is your one-stop shop for all your automotive needs. Visit us today and experience the difference that quality craftsmanship can make on your vehicle.
Photos
Location & Phone number
2313 W State St, Bristol, VA 24201, United States
Hours open
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
Closed
Reviews
"THEIFS!!! Took my $600 deposit and interior pieces of my Suburban. Closed and I was told they :"Threw Away All Customer Info""
"Referred from another business to replace the sunroof on our car, which sat in the same space that I parked it when I dropped it for FOR FIVE WEEKS. And for FIVE weeks, we called and was told "Have to order parts. Jobs are backed up." Eventually someone died, an uncle? Finally after FIVE weeks we had to get the police involved and track down anyone who would let us in the business to get our key back from this "company" - The person who we tracked down? The uncle that died....DO NOT use them. 100% unprofessional, ABSOLUTE LIARS."
"I went to this location to get my windows tinted on July 24th on my brand new $60k vehicle. When I dropped the vehicle off the vehicle was clean no mud or dirt inside or out. When I picked the vehicle up after the tint was completed the car had mud and dirt all in the inside (I left the plastic on the inside of the car as you open the door to preserve the newness of the labeling along the foot of the door. It was ripped off when I picked the car up.) I spoke to the employees and mentioned the mess my car was left in. I got sorry, nothing else. I immediately noticed what a horrible job was done. Not one window had been tinted correctly. I paid $445 for ceramic tint. Every window was bubbled, one had fibers or someones hair under the tint(they claim fibers), the back window was jagged and looked like a 3 year old had cut the film. I was told I had to wait at least 6 weeks to report any issues as the "Warranty" would take place and cover any issues. I continued calling and asking when I could get the tint replaced as it looks horrible. I've had every vehicle I've owed tinted and this is my first bad experience. We are talking 20 plus vehicles, not one had a problem but this is only my second at this location and the absolutely the last. Finally I was able to get another appointment on Oct 23rd. I arrive and I'm told they are going to submit a Warranty claim. They took pictures of every window and of all the terrible bubbles, peeling, hair, fibers under tint (or what ever it was under the tint) as well as the terrible cutting of the back window that again is jagged like a child cut it. Move on to Dec as I hear nothing. I speak with Ruford Eller which says the company is working on my Warranty claim and back logged due to covid until April. So April has come and gone, it has been nearly a year and I still have terrible tint. No replacement, no appt scheduled for a replacement. I again spoke to Eller on April 20th, which he stated he would get back to me in a few days to schedule a re-tint to correct every window. Call never came, at this point I'm thinking civil suit and going to an actual reputable company to have my tint completely replaced. I'm not sure how there is any good reviews on this location at all. I have nothing good to say as my experience has been the worst! I would recommend going to anyone except this location. No excuse for terrible any lazy results. I took my car for a quote recently on the replacement the guy literally laughed and said "went to Eller's?" I of course didn't find the comment funny. Obviously he has had a number of corrections and complaints on this so called company. Never again will Eller's have a dime of business from me or my family. This is a true and accurate review based on my personal experience!"
"I have had Eller's handle three of my cars. They do an excellent job. I just had my car pinstriped and it came out beautifully. I have had people admire the process of bringing this 2013 vehicle up to a shine of a new car! Their prices are very reasonable. You will not be disappointed if you chose Eller's."
"Fantastic Crew, Fantastic Results, Highly recommend. Completed a custom detail and paint touch-up on my very large Armada Platinum. Can not believe the attention to detail inside and out. The wax used is magic, next wash by me took almost no effort. Price was more than reasonable. Will be entrusting them with my other vehicles also. Cannot say enough for this locally owned business. Thank you!"
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