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About the Stevens Robert R DDS
Stevens Robert R DDS is a trusted dental institution located at 116 North Street in Bluefield, West Virginia. Dr. Robert R Stevens and his team provide top-quality dental care and services to patients of all ages. With a focus on oral health and overall well-being, they offer a wide range of treatments including cleanings, fillings, crowns, and more. Patients can expect personalized care in a comfortable and welcoming environment. Visit Stevens Robert R DDS for all your dental needs and achieve a healthy and beautiful smile.
116 North St, Bluefield, WV 24701, United States
Reviews of Stevens Robert R DDS
"All the other reviews about issues with billing and rude receptionists, are accurate... this dentist is questionable. Wouldn't recommend going here."
"I do not recommend coming here AT ALL. If something doesn't feel right and you come back, you will get attitude from the assistants and the dentist. They will just throw antibiotics at you or tell you that you're just going to have to lose your tooth. I was left in pain for two months straight, and I finally got relief when I went to a different dentist. Steer clear of this place."
"The best advice I can give you is to RUN from this office. They bill by paper mail which means claims take 3-6 weeks to get sent in. We had an appointment where they informed us of a past due balance (we hadn’t received any bills) and when I called our insurance they informed me that the reason the claim was rejected is that there was no office information for the claim. This means they didn’t put their office name, number, or license information on the claim. I called and told them that all they had to do was resubmit the claim with their correct information and my insurance would cover 100% of the $484.00 bill. This went on for 2 months, with them repeatedly telling me my insurance was NOT going to cover it and that I HAD to pay my balance. Once I went to their office to insist they submit it they did, 6 weeks later my claim was accepted. I’m unsure if this was a tactic for insurance fraud where they would submit the claim once I paid it and get a double payment or if it was just incompetence. Do not get your work done here, it’s a headache more than anything else."
"Don't even attempt to go here ever! They will leave you in excruciating pain with no cares in the world. I would say you're better off going to ANY other dentist. There is one dentist here who is very old and doesn't seem to have great eye sight or judgment. The office is filled with lying lazy women who the dentist seems to bow at their feet. The dentist will tell his nurse to schedule you asap and they will literally schedule you 6 months later and let your tooth get utterly infected, leaving you to go to the ER. They may appear nice at first but they really do not care about their patients or their patients health whatsoever, the dentist cares only about taking your money. If you want to be treated like an object and not a human then this is the place to go. Very unprofessional and uneducated on health and will throw antibiotic after antibiotics at you instead of fixing the problem. Very disappointing that the people who we are supposed to be able to trust and rely on, treat health as a joke. I wish practices like these could be taken down so less people are at risk for serious health problems as a result of lack of experience and education, not to mention not caring about patients needs whatsoever."
"Best dentist ever! My family & I have been patients at this establishment for over 15 years. Not only is Dr Stevens an excellent dentist, but there has never been an occasion he wasn’t warm, honest, or reasonable concerning every visit, need, and charge. His entire staff is no different. From reception to dental assistants, to billing, every member feels like family when we are there. If only every doctor was this amazing and consistent, life would be so much better!"
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