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Gatti Automotive
1718 Williamson Road Northeast, Roanoke, Virginia 24012
About the Gatti Automotive
Gatti Automotive is a trusted car repair institution located at 1718 Williamson Road Northeast in Roanoke, Virginia. With a team of skilled technicians and state-of-the-art equipment, we provide top-notch automotive services to keep your vehicle running smoothly. Whether you need routine maintenance or major repairs, our experienced staff is dedicated to providing high-quality service at competitive prices. Trust Gatti Automotive to get you back on the road safely and efficiently.
Photos of Gatti Automotive
1718 Williamson Rd NE, Roanoke, VA 24012, United States
Opening hours of Gatti Automotive
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Gatti Automotive
"Desperately needed brakes all around on a car i just purchased. Technician and staff went above and beyond to have the job done right !"
"I had some emergent car repairs but the soonest any other shop could get me in was over a week. I called Gatti at 4:30pm and he told me to bring it over right then, I was so surprised! By the time I got to the shop (less than 10 minutes from my house) he had ordered the part I needed and was ready to do my repair even though it was already after hours. He had me in and out in an hour and gave me the best service I’ve ever had! I got my car fixed fast and Gatti got a customer for life, cannot recommend them highly enough!"
"Arrived for a scheduled appointment 8/30/23 10AM and was asked if I wanted to wait for service or return later. I left and called 4:30 PM. Charles advised me that the requested transmission drain/refill and tire totation had not been done. Told Charles I needed my car and asked what I owed for the scan and he said nothing (as in $0). At 5:03 PM Charles called saying transmission was draining and he would call back. He brought my car to me at 5:29 PM and I paid the bill. I considered the labor charge excessive and next day called Charles and indicated I felt he labor charge was high, he agreed and suggested he could knock $115 off the bill, I asked how about $215 and that's when he got sarcastic and asked if I wanted all labor charges back. I said yes! When can I pick it up? He said I'll mail it to you. I have not received the check 3 weeks later. The tire rotation I requested was not done as Charles determined there was an issue with wear pattern on tires. I had the tires rotated elsewhere the following day and have not had issues Charles indicated I should expect. Additionally another shop determined I did not need new rotors Charles suggested."
"Small place run very well all the people are very nice job well done on my Jeep compass at the front two wheel assemblies replaced with the hubs and brakes they save me a good bit of money on the parts very pleased with them happily recommend them excellent"
"I contacted Gatti Automotive after having a few other estimates on having some major repair work quoted for my Ford F-250. Charles was able to give me a very close quote on the phone, had good reviews so I decided to give them a chance. I brought my truck in on my appointment date, and they got right to work on it. After a few days of disassembly, Charles called me to let me know he had discovered several other major issues and asked me to stop by so he could show me what was going on. We discussed him replacing all the parts as needed, and he was very fair with the pricing. It was scary to see my awesome truck in about 1,000 pieces, but his technicians know their trade, made excellent diagnoses of what parts needed to be replaced, reassembled to spec, then double and triple checked everything with several road tests to make sure everything was perfect. He even found that the anti-freeze was quite low so he topped that off and changed the oil and filter. Now my truck is like new, even though it has 205,000 miles. I am confident to drive across the country in this truck now. I took it on a 50 mile road test right after I picked it up and it ran perfectly. Gatti Automotive was excellent with which to deal, and very fair with their prices, and communication was perfect through the whole repair. Give them a call, you won't be disappointed!"
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