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Enterprise Rent-A-Car
3410 Jefferson Street North, Lewisburg, West Virginia, United States
About the Enterprise Rent-A-Car
Enterprise Rent-A-Car is a well-known car rental institution located at 3410 Jefferson Street North in Lewisburg, West Virginia. With a wide range of vehicles available for rent, from compact cars to SUVs, Enterprise offers convenient and reliable transportation solutions for individuals and businesses alike. Their friendly and knowledgeable staff are dedicated to providing excellent customer service and ensuring a smooth rental experience for all customers. Whether you're in town for business or pleasure, Enterprise Rent-A-Car has the perfect vehicle for your needs.
Photos of Enterprise Rent-A-Car
3410 Jefferson St N, Lewisburg, WV 24901, United States
Opening hours of Enterprise Rent-A-Car
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Enterprise Rent-A-Car
"I have never had an experience so bad that I found it necessary to write a review, but every employee at this location seemed mostly clueless to any and everything. Our insurance covered 45 days of a car, we were told they didn’t have any cars on the Thursday it happened, I called back Friday to see if we could get a suv. To begin with they acted like it was impossible because the insurance didn’t cover it, it was only after 3 phone calls we found out for $6 a day we could in fact get a suv until they had cars and made that appointment for noon Monday. When on the way to pick up the suv I was told they no longer had any and that there were 23 people in front of us on Monday and may not get anything then. I talked to one lady who seemed to be helpful but also didn’t seem to know where any of their cars were or when they may be returned, she kept saying they “may get some from the shop” but couldn’t say when to be there or make arrangements. These are things you need to know if your transport is already compromised due to an accident and car in the shop. A man whom I had met the day before but failed to tell me anything I needed or when was a good time to come was the real reason this review was typed. I have NEVER dealt with a more condescending know it all that in fact knew nothing. With that being said the Beckley, WV enterprise had amazing customer service and did everything completely different than the lewisburg location. They were able to tell us what they had available and have all the necessary information prior to arrival, super courteous and good customer service, thanks Dalton."
"I started calling around for a rental car a week and a half in advance. Enterprise is The ONLY cra rental place I could Find! That would rent us a car in the airport at Roanoke virginia. Next time I'm ither going through Enterprise, or I'm starting to look 3 weeks in advance. Avis and Budget SUCK!!"
"My mother had to go to a funeral in Missouri. She reserved a car online, tried to pick it up 2 days later, they had no cars on the lot. They guaranteed they would have a car the next day by 8am. She went back and they still had no cars available. She waited 3 days and they never found her a car. They then proceeded to tell her she'd have to drive to Princeton if she wanted a car(no discount or anything offered for her having to do all the work). All while their website stated they have cars available and they were still taking reservations. Alamo clearly put on their website that no cars were available for rent, but Enterprise kept taking reservations. They left her dangling for 3 days with guarantees and nonsense. Some upfront honesty would've been appreciated."
"Customer service so far has been exceptional. Polite employees both at the office and the driver who picked me up from the body shop. The employee at the counter sneezed right before taking my credit card. He managed to switch hands when taking my card and then immediately applied hand sanitizer before any further interaction with me. It’s small things like this that demonstrate the professionalism and courtesy of the people working for the company. Much appreciated."
"I am absolutely 100 percent satisfied with the service I receive here. All the employees go above and beyond to make sure that my experience is top notch. Love them all!"
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