Verizon,

13 East 5th Street South, Big Stone Gap, VA 24219

"Lexie was pleasant, helpful and was very good at her job. Unfortunately due to a Verizon system, my phone was not activated until the next day, but that was out of the employees control. Highly recommend Lexie!"

"Very good people to do business with. Jarius is excellent at his job , top notch professional , and a great person to explain stuff to you. Highly recommended."

"My husband and I recently upgraded our phones at Russell Cellular and were given excellent service by Jarius. He stayed 2.5 hours after closing time to insure that we understood every aspect of our new phones, and explained each charge in detail. I was dreading the change but with the help of Jarius, it was very pleasant! Great service and we are extremely satisfied with our purchases."

"Chandler at the Big Stone Gap Verizon store provided me with excellent customer service. He took the time to listen to all of my questions. He was very in tune with my particular needs and he took his time to make me feel important. He tried to do his best to go above and beyond to provide complete resolution with everything I mentioned to him. He did not make me feel rushed. He was very nice and he added the human touch. I was very impressed with Chandler. I rate him a 12 on a scale of (0-10) with 10 being the best."

"This Verizon store was so much better than the one in Norton. Everyone was wonderful and so willing to help me without getting aggravated. Everyone was professional making this experience a good one. Faye and her staff are great. I say this after I had already gone to Verizon in Norton and was treated with such disrespect). I encourage all of my friends to visit Faye when it's time for a new phone."