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Dr. William Moore General Dentistry
6232 Peters Creek Road, Roanoke, Virginia, United States
About the Dr. William Moore General Dentistry
Dr. William Moore General Dentistry is a leading dental practice located at 6232 Peters Creek Road in Roanoke, Virginia, United States. Dr. Moore and his team are dedicated to providing high-quality dental care to patients of all ages. Whether you need a routine cleaning, a filling, or more extensive dental work, Dr. Moore and his staff are here to help. With a focus on patient comfort and satisfaction, Dr. Moore General Dentistry is committed to helping you achieve and maintain a healthy, beautiful smile. Schedule your appointment today and experience the exceptional care and expertise that sets Dr. William Moore General Dentistry apart.
Photos of Dr. William Moore General Dentistry
6232 Peters Creek Rd, Roanoke, VA 24019, United States
Opening hours of Dr. William Moore General Dentistry
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:30 - 12:30
Saturday:
Day off
Sunday:
Day off
Reviews of Dr. William Moore General Dentistry
"I have always dreaded going to any dentist appointment until I came to see Dr Moore. Since I was a child I have had horrible experiences. I have never felt so comfortable then I did at my first appointment . He was very calming and didn’t judge. I now look forward to my cleanings and any dental work. He is very reassuring and explains processes very through. All the staff are very friendly, knowledgeable and overall very welcoming. Would def recommend !!!"
"Dr Moore and his staff are outstanding. Not only does he have a great personality, but he also does outstanding work. He has a wonderful chairside manner and my kids love him. He does not do unnecessary work, and is very honest when doing treatment plans. The office staff is very friendly. We are so glad that we found him. We recommend him to anyone looking for a dentist."
"Dr Moore and his staff are very kind. They have taken great care of both me and my kids. I gave this review 3 stars because I never wait less than 30 minutes past the scheduled appt time for my kids or I to be called back. On many occasions it has been 45mins- 1hr. I know things happen, but not every single time. I watch patients come and go repeatedly for the other dentist in the office, before finally being called back. I stay with this office be cause my kids are so comfortable with Dr. Moore."
"To be honest I hate to have to write a negative review, and I never have, but after careful contemplation I feel I need to be truthful and share my experience regarding Dr. Moore. I had seen Dr. More for a couple of routine dental exams and a filling with no issues in the past, and I have no problems with the office personnel or dental hygienist as they have always been very nice and friendly. (More recently I had been seeing another dentist due to changes in my dental insurance plan.) This review is solely regarding Dr. Moore's attitude and treatment during a tooth extraction. Unfortunately, I had to have an ER tooth extraction for a lower bicuspid that became extremely infected after a filling. The other dentist I had been seeing was unable to work me in, and due to the extreme pain I called Dr. Moore's office. I was absolutely shocked that Dr. Moore was so rude and showed NO empathy! It took over 1 1/2 hrs to extract the tooth, and unfortunately my mouth could not be fully numbed due to the infection being so severe. When I told Dr. M that my mouth was not fully numbed he responded, "I don't see how it's not as you have been adequately medicated." He showed zero empathy, and acted as if I was exaggerating. To top it off, he became angry and frustrated because the tooth was difficult to remove. Also, Dr. M also told me to quit shaking my head as he had his hands in my mouth using dental pliers to try to wiggle and jerk the bicuspid out. I told him I wasn't trying to shake my head, but he replied, "Well, it's not me as I'm not strong enough to move your head." Really??? Ludicrous! ...Dr. Moore, in response to your comment: I'm actually glad that you have read and responded to my review. Of course, no one wants a negative review, but your attitude and treatment were at best deplorable. When I was a youth I had oral surgery to remove a tumor in my upper gum that was preventing a tooth coming in, gum repair, and a button was applied by an orthodontist to the tooth to slowly move it into the correct position. I have also had a wisdom tooth removed by another dentist with no issues. Also, my last filling done by my previous dentist was due to an old filling that had gone bad, and it had to be drilled out and a new filling put in, and this was done without any medicine at my request. I am not a wimp, and I have never been fearful or nervous of dental work. I understand that a tooth may not be able to be fully numbed especially when it was as infected as mine was, but what I have a problem with was your complete lack of empathy and your rudeness. I am sincerely hoping you will learn something from this honest and open review that will help you reevaluate how you will treat others in the future. If everyone followed the golden rule, to treat others as they would want to be treated, this world would be a lot more pleasant place to live indeed!"
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