Ourisman Fairfax Toyota Service Center

"I’ve brought my Corolla here every time it needs a service. The staff especially David Martin are all great! David was very personable and professional, and provides excellent customer service. I will keep coming back and exclusively driving Toyotas for a long time"

"I had a wonderful experience at Ourisman in Fairfax. The customer service was outstanding (by David Martin) and I appreciated the quality time he took with me to explain the services my car needed and why my car needed them. I will definitely bring my car back here the next time I need my car serviced!"

"I’ve owned a number of Toyota vehicles over the last 15 years and worked with a number of service team members. Frankly they are all very good. My last two times I worked with David Martin and he’s great. Earnest, kind and really helpful. This week I had an 8:30 service appointment and needed a key chuck. Parts department couldn’t get it until 1pm so David set me up with a loaner car so I didn’t have to wait. Made my day!"

"I've been an Ourisman Toyota Service Center customer for almost three years now, and they've been pretty good. But I recently stopped by for my maintenance service and David Martin was my service advisor. I really felt he was really honest, and truly takes pride in his work! He is polite, understands the customer's needs, and kept me updated at all times. I can't wait for him to be my service advisor for years to come!"

"Purchased a new vehicle a few months ago with Ourisman (Fairfax) and this is my first visit with their service dept for a regular maintenance. Service Manager Paris, assisted me with my visit today and i was very impressed with his overall customer service. I had some questions about my service package and was very accommodating. Very professional, informative and helpful! Great atmosphere, clean facility and everyone is very nice. Please keep up the good work because it does make a difference!!! Thank you!!!"