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DARCARS Honda Fairfax Service Center
11020 Fairfax Boulevard, Fairfax, Virginia, United States
About the DARCARS Honda Fairfax Service Center
DARCARS Honda Fairfax Service Center is a trusted car repair institution located at 11020 Fairfax Boulevard in Fairfax, Virginia, United States. Our experienced technicians provide top-quality service for all Honda vehicles, ensuring that your car is in optimal condition. Whether you need routine maintenance or more extensive repairs, our team is dedicated to getting you back on the road safely and efficiently. Visit us today for all your Honda service needs.
Photos of DARCARS Honda Fairfax Service Center
11020 Fairfax Blvd, Fairfax, VA 22030, United States
Opening hours of DARCARS Honda Fairfax Service Center
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 17:00
Sunday:
10:00 - 16:00
Reviews of DARCARS Honda Fairfax Service Center
"I have very bad experience with service that I had it few weeks ago. I took my Honda Oddyss 2018 to oil change, Transmission oil change and tire rotation. It took them 3 hours to do all of that. When I got my car back from the Advisor James, my van sounded so differently when I start driving it? So I made U-turn to see what they have been done to it? When I asked the Advisor James, he said oh I heard this noise too when I brought it back for you from the mechanic shop? I was like you guys done something to it, it was never making noises like this. So they took the van back rechecked it. I been waiting waiting to see what’s going on? Final came back and said that it was already like that when I brought it back. You need to change fuel tank pipe is touching something and it’s making noises. I was like great!!!! The advisor Never recommended that car needs to do these thing done. So many van makes really bad noises after I change oil they broken my Honda odyssey 2018. Asking me to fix it for $1500 cost to it. Please DO NOT DO SERVICE with them. I am trying to reach and complain about the service to main person or manager but they are not returning my call back or anything. I will do legal action against them through my lawyer."
"Incredibly poor experience at the service desk this week. My appointment was scheduled and confirmed via email and text, only to arrive and be told there was no record due to a recent transition between Rosenthal and Darcars. While the system error is no fault of the advisor, there was no effort made to make it right and the dismissive treatment of my concerns - both for my vehicle and the situation - was unwarranted and is not the customer service I’ve come to expect at this location. I’ve taken my vehicles to this service center since 2016 and up until now have always had a positive experience. It would be unfortunate if this is the new standard of customer service."
"Everything was as easy as it needed to be for an oil change using my Honda Care policy. Keith was always so on top of the necessary information, I was tempted to have him guess which playing card I was hiding in my sleeve. (Except I didn’t have any playing cards on me.) I’m far from home, so it was nice to have a quick turnaround and then go back to bed!"
"They indicated the oil change will take ONE hour. Took 2:30 hours . I noticed a vehicle similar to mine parked for some time at the underground parking went to check. that was my car parked for over an hour. The receptionist was holding the papers on his desk . I purchased 4 cars from them and for 5 years getting serviced. Today was the last time."
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