Paul's Auto Service
128 Happy Street, Virginia Beach, VA 23452
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
128 Happy St, Virginia Beach, VA 23452, United States
About the Business
Paul's Auto Service is a trusted car dealer, repair, and store located at 128 Happy Street in the heart of Virginia Beach, Virginia, United States. With a team of experienced technicians and a wide selection of vehicles and auto parts, we are dedicated to providing top-notch service and quality products to our customers. Whether you're looking to purchase a new car, get your vehicle serviced, or find the perfect part for your car, Paul's Auto Service has got you covered. Visit us today and experience the difference for yourself.
Reviews
"Highly professional honest and a huge blessing. Will ALWAYS recommend them if someone needs work done."
"They are lazy and don’t care about giving good service anymore. I took my car there a year ago for an oil leak. They couldn’t find it and didn’t fix it. It was a cracked oil filter case, which is a common problem for my engine. It ended up leaking all over the place all weekend. I had to take it somewhere else. This year, I took it there to get the rear rotors replaced. They insisted they were fine and that it was the front rotors, which I told them had been done less than a year before. Well the rear rotors were replaced elsewhere and the problem is fixed, so they were wrong. They charged me $100 to remove my breathalyzer for their very wrong diagnostic and not doing the job I asked them to. I went here for years. I will never be back."
"See bottom for summary Will rip you off. Brought my car in because of frontal suspension noises (snapping, clunking, etc) intermittently over bumps and during slow tight turns. First Visit: Couldnt figure it out since the noise wasnt happening when they were driving it. Second Visit: I drove the mechanic around in the car and made the noise happen, he believed it was the front passenger side strut, but needed to lift it and disassemble to confirm, later that day they called and told me that the front passenger strut was collapsing. And new ones would be 1000+ to replace. Third Visit: They installed the new struts and the car STILL made all the noises IMMEDIATELY upon driving. I showed the mechanic again and he said it might be the control arms. At that point I decided to take it to the dealer and see what they say. They couldnt pin point the problem due to the noise not happening when they drive it around, BUT retorqued all the bolts to spec just in case and it has been running fine ever since!!! AND the dealer did it for free!!! It has been over a month now and no problems!!! Summary: Claimed issue was struts in suspension. ($1000+ job) Then claimed they needed to look at the control arms when replacing the struts didnt work. Took car to dealer for second opinion and all they did was retorque the bolts to spec for free and has been running perfectly ever since. They are complete ripoffs!"
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