Men's Wearhouse

"The staff were quite busy and there were a lot of customers so my wife and I perused the options (I was in need of a charcoal or black suit) and we were able to find a good option on the coat and right at the moment we needed him a salesman joined us to help match the pants. It only took another 20 minutes to try it on, get the pants marked for hemming, and paid for. Then we were out the door. Most painless suit shopping experience I’ve ever had."

"We worked with Kendall, and he made EVERYTHING work for us. Making calls and taking his time to make sure that all our guys were well dressed and well fitted for the upcoming wedding. Even when the inventory wasn’t in our favor, he made calls and searched and searched to make it happen. Not only did he go above and beyond for customer service, but he was so much fun to chat with. Thank you so much to Kendall!"

"Overall positive experience. The salesperson I dealt with was extremely friendly and helpful, but slightly uncertain about their current sales. This resulted in a miscommunication and misunderstanding. However, the manager made everything right so they earned my future business. Will definitely go back."

"If I could put negative stars I would. The lady with the short wavy hair is the rudest person I think I have ever came across in a customer service atmosphere. The moment I walked in she was arguing with an older gentleman over a shirt discounted to $37 but her saying the tag was out on it in error. I should have known from that moment on, it was going to be difficult dealing with her. I waited my turn then explained to her that I needed to return my sons suit (keep in mind this was only 4 days later) she took everything out the bag and said well I can’t return this it’s worn. I said no ma’am it is not, he the undershirt he bought was worn but the pants, jacket and tie were not worn and explained to her that I actually had to buy a different suit because whoever measured my son did it incorrectly and the jacket was to tight on his arms and the pants were to long. Her response was “Well we do alterations” I explained that we did not have time for alterations but had someone offered that when it was first bought then we would have had the time. I even showed her a picture of the new suit I had to buy from Dillard’s. She then looked at my son standing next to me as if she was trying to see if that was really him or not. She then said well that’s not our policy. I grabbed the receipt off the counter because at this point I was frustrated and read her exchange/refund policy to her and then she said well then it’s going to be at a discounted rate. The entire time her attitude was nasty. I said to her “do you even want to be at work today or maybe you should go on break because I have not been rude to you but you have been nasty since I walked in and you were dealing with the other gentleman” She explained that the other situation was non of business. At that time a younger manager walked over trying to de escalate the situation and she rolled her eyes and made this sigh sound like she couldn’t believe he was trying to intervene. Once he came over the situation was fine and he was polite and started helping. She stood behind him just shaking her head and I couldn’t help myself but say to her that a front face customer service based atmosphere was probably not for her. She then chuckled and said “yea okay.” All of this could had been avoided if whoever measured him did it correctly or if the young guy would of just helped me in the first place. Her attitude was absolutely uncalled for."

"The service here is impeccable. Just brought my uncle in for a suit and the salesperson was amazing. She took her time, made excellent recommendations, and seamlessly managed my uncle and his humorous personality. Definitely recommend this location! Only downside... parking is not available at the store. It's in the town center so you'll need to park in a nearby garage. Update: picking up an order here is super easy and quick."