Men's Wearhouse,

1244 Greenbrier Pkwy Ste 530, Chesapeake, VA 23320, United States

"Showed up to purchase 2 suits for work. When I walked in no one acknowledged me. I walked around for about 15 to 20 minutes trying on suits and no one acknowledged me. I guess they didn’t want to sell me anything. Atmosphere made me feel very unwanted like I was bothering them. Oh well. Next store."

"Title: Unparalleled Customer Service Experience with Joshua! From the moment I stepped into the store, Joshua’s professionalism and coordination were immediately evident. His pleasant demeanor and in-depth knowledge of the store’s offerings made my shopping experience not just effortless, but genuinely enjoyable. Joshua’s ability to treat each customer with utmost respect is truly commendable. He greets everyone with a warm welcome, ensuring a friendly atmosphere right from the start. It’s clear he understands the importance of first impressions in customer service. What sets Joshua apart is his exceptional skill in coordinating suits and shirts. His keen eye for fashion and detail means he can effortlessly put together outfits that are both stylish and tailored to individual tastes. His own dress attire is a testament to his understanding of style and coordination, serving as a perfect example of his expertise. Every interaction with Joshua has been outstanding. He listens attentively, offers insightful suggestions, and always goes the extra mile to ensure customer satisfaction. His approach is not just about making a sale; it’s about creating a memorable shopping experience. This is, without a doubt, the best customer service I’ve ever received in this store. Joshua is the reason I keep coming back, and I can’t imagine being assisted by anyone else. He’s not just a sales rep; he’s a style consultant, a knowledgeable guide, and a true asset to the store."

"As a recent customer at Roxanne’s store, I feel compelled to share my experience, which was unfortunately marred by the unprofessional behavior of the store manager. Customer Service: During my visit, I observed and personally experienced interactions with the store manager that were far from satisfactory. The manager’s attitude towards customers was rude and unpleasant. This kind of behavior created an unwelcoming atmosphere and made it uncomfortable for customers to shop or ask for assistance. Professionalism: Professionalism is a cornerstone of any customer-facing role, especially for a manager. In this instance, the manager’s conduct was not up to the standard one would expect. Such behavior not only reflects poorly on the individual but also on the store as a whole. Impact on the Shopping Experience: The negative interactions with the manager significantly affected my shopping experience. A store’s success is not just about the products it offers, but also about how customers are treated. Unfortunately, in this case, the customer service was a letdown. Conclusion: I hope this feedback is taken constructively. An improvement in managerial behavior and customer service would greatly enhance the shopping experience and the store’s reputation. Recommendation: I would recommend that the store re-evaluates its customer service training and management approach to ensure that all customers are treated with the respect and professionalism they deserve."

"Ask for TAY! She was excellent. Very impressed with her professional customer service. There was a lot going on and she was on it the whole time, in control and never missed a beat to help my Groom & his Brother & Father find suits for our wedding. She made the process very simple and we were able to make quick selections and get fitted within a timely manner."