Audio One,

1001 North Battlefield Boulevard, Chesapeake, VA 23320

"Went back for troubleshooting of their install, absolutely zero customer service. Small black hair dude behind counter extremely rude. Next day guy with beard backed up his employee without any hint of customer input. Walked in and said we needed to part ways. So now have a system that doesn't work for 3k and no recourse. DO NOT DO NOT SO NOT USE THESE PEOPLE!!!!"

"Great service will do 3rd party installs and fast wit it. Would definitely recommend"

"Unfortunately I have to give this company one star and that is only because of the equipment they installed was good. I had an after market radio/back up camera installed into our older Nissan Titan for my sons 16th Birthday. We left the truck there one day for installation. The company did call and notify me that because it was an older truck pulling off the dash to install the radio would could cause cracking to the dash and I gave approval for that. When we went to pick it up the next day, The cracking is much worse than I expected it was in multiple locations alll across the dash, but I was actually ok with that because I knew that was a possibility. However when I went to pick truck up the rear view mirror was hanging loose or dangling from windshield. So I called company back to let them know they told me to bring truck up to take a look. the employee went out and came right back in and told me that the glue was coming loose and referred me to a glass company which is next door to his shop. I told him the rear view mirror wasn’t like that when I dropped it off the day before. He told me sorry its just an older truck and the heat must have over time caused the glue to breakdown…. I said so your telling me this glue just so happen to breakdown while my truck was in the parking lot for 24 hours as it was not dangling before I dropped it off. He then basically said yes that he did the install and he did not touch the rear view mirror. I then said that made no sense, highly unlikely that the sun caused that to happen in 24 hours while the truck was in the parking lot. Especially since they were pulling out parts of my dash board and also installing a blue tooth speaker directly beside the mirror not even 4 inches away. As well the dash board is completely cracked in multiple locations which leads me to believe they may have had a hard time getting the old piece out maybe the mirror was bumped in that process. All of this I can still deal with a completely cracked and broken dash board a broken rear view mirror, but the worst part is the man/employee that was talking to me was so mad and irate, he was raising his voice, telling me he did not break it. He slammed my truck door walked off and put up a piece sign and said duces? OK… then he came back yanked open my truck door and told me he may have done something for me like split the repair cost, if I wouldn’t have accused him of breaking the mirror…. I told him he had poor customer service, and you should not talk to your customers in such an aggressive manner. I would not recommend anyone purchasing from this company unless you want to deal with the headache’s I had to deal with. Poor customer service as well as bad installation as I had many things broken In the process and had to deal with a thug who was disrespectful, unprofessional, and did not take responsibility for something that clearly broke during installation."

"I have a 1970 Mustang Grande that has been almost fully restored. One of the last pieces of the puzzle was getting the stock AM 8 Track radio back to working order. The radio had 1 channel (15 watts) but I wanted to keep the vehicle as stock as possible. Audio One replaced the single cone dash speaker with a dual cone stereo speaker , and I have 2 6x9's in the rear deck. They sent my 1970 head unit to Ricks radio conversion , who converted it to 4 channels ( 45Watts per channel) , he added FM and Aux in, and made sure the AM and 8 Track were in good working order. Now I have a factory AM / 8 track that can also receive FM as well as play my iPod and it looks no different that the day it came from the factory. The sound quality is awesome . Before doing this project I met with Jim ( the owner) , who was very reassuring that this project was in their wheelhouse despite the degree of difficulty , there were a couple of snags ( as is to be expected when working on a 50 year old vehicle) but they were handled with aplomb and the installer Josh could not have been nicer and he cleaned up the rats nest of wires from where the previous owner had an aftermarket stereo installed as well as took care of a couple loose ends from where I installed a new Tachometer. Chris was my point of contact and did a great job of communicating with me and setting up the install. These guys have done work for me previously and I was very happy with the work done in the past on my other Mustang. They never tried to sell me on a particular product but rather listened to what I wanted and gave me options on how that could be achieved. I am grateful for the service they provided, they are a professional bunch but the environment there is very laid back . This was by no means a "plug and play" job , but they could not have done anything better . At times I was frustrated with delays in getting the dual cone ordered , but I am so glad I stuck with them . For in the end the project turned out great and I could not be happier! Kudos !!!!"

"Just got my 1997 BMW Z3 back from Audio One on Battlefield Blvd. Wow, what an awesome job they did. They removed the factory storage box between the seats built and built a custom sub box. It was way more than expected, they really do great custom work. Just went back to get bass upgrade in 2018 Camaro SS, with the Bose system it lacks good deep base. Josh hooked me up with an awesome package (see photos), so if you have a 6 Gen Camaro go see these guys, you won't be sorry!!!"