Guide > Auto parts in Virginia > Auto parts in Portsmouth > Kool Automotive
Kool Automotive
1313 High Street, Portsmouth, VA 23704
About the Business
Kool Automotive is a premier car dealership, repair shop, and store located at 1313 High Street in Portsmouth, Virginia, United States. With a wide selection of new and used vehicles, expert mechanics for all your car repair needs, and a variety of automotive accessories and products, Kool Automotive is your one-stop shop for all things automotive. Visit us today and experience top-notch customer service and quality products at Kool Automotive.
Photos
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed
Reviews
"Don’t bring your car to them I paid them 840$ and my car was broke the same day I got it. Brought it back to them after it broke a few days later. They didn’t refund me and the police didn’t do anything. I will be taking further legal action."
"I've lived in the neighborhood here for 5 years now and I wish I'd found these guys earlier, but I'm glad to have at least discovered them about a year ago now. They have done tire mounting and brake work for me as well as inspections etc. It's really nice to have found a place close to me, that far undercuts my dealership on price and time. I always get in here fast, never wait long at all while they work on my car, and everyone is always very nice to me and makes me feel like they are glad to help. Glad to find friendly service right around the corner from me. Grateful for their help!"
"Very bad customer service. I was fooled and conned by the dealer. The car I bought was overheated on me on the way going to back to my house. I was told by Toyota dealership that found vehicle to have junkyard engine installed. So the car have no factory warranty since they installed used engine. The mileage is not accurate. It doesn’t match with the engine. The engine has 150000k mileage and on the odometer is 30000k. When I was buying the car. They told me if I have engine, transmission & powertrain etc problem. They will take it back as your word. When I contacted them they refused to take it back. So I spent couple thousand dollars to replace an engine. I lost a lot of money as well the value of the car. Never buy a car from this dealership Never trust this dealership."
"So far i have needed and received service here twice. Recently my back window shattered and my hatch was dented in. They took my car in immediately and was completely fixed in just a few days. Looks like nothing even happened. They provided excellent customer service and kept me updated through texts. I will return when i am need of their service again."
"I purchased my Navigator this past March. I am completely satisfied and wonderfully impressed with the entire process including an exceptionally professional service department. Thank you Rick, Taylor and Jessica and general staff. My experience at Kool Automotive on High Street in Portsmouth was nothing short of pleasant and stress free. A special thank you to Jessica, the service department manager who not only made the unpleasant task of car repair not as painful as I have experienced in the past elsewhere. I was offered a free loaner car while my vehicle was being repaired, and when additional out of area parts were needed, a special weekend time was set up for me to return for the completion of the installation of a new radio and back up after market camera. I lost no time from work. The general staff equally showed kindness, often asking if there was anything I needed. 5 stars from me, a very satisfied customer. By the way, this was my 3rd vehicle purchased at Kool Automotive, Portsmouth Virginia over the years. Thanks again."
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