Great Bridge Service Center 208 South Battlefield Boulevard, Chesapeake, VA 23322

"Stopped in to ask a couple questions about state inspections and they were able to squeeze me into the schedule last minute. Jake was quick, informative and easy to work with. The whole experience was great including the ladies behind the desk. I highly recommend coming here."

"Always top notch service, professionalism and communication. I feel valued and respected here, and am so thankful for their approach and competency."

"I have had nothing but positive experiences here. I've been bringing my cars here for four years. I would probably still consider bringing my vehicles here if I lived an hour away. The mechanics are honest craftsmen and the customer service staff is courteous and professional."

"Brought my car in for a safety inspection. I check over my cars before I take them in. I picked up my car with a bent wiper arm, 2 month wiper blade rubbers ripped end to end, loose wiper arm assembly, and what turned out to be new scratches on my windshield. The staff there vehemently denied any responsibility. A brunette woman stormed off on me when I asked further questions about the new windshield damage. Curious thing was my wiper arm was out of position with the nut loose, the front desk employee admitted to taking off one of my windshield cowling pieces without off without snapping it back. If no foul play, why would you take off my cowling? I highly doubt my seasoned mechanic left the wiper arm nut loose causing wiper misalignment. Apparently after 'discovering' my wipers collided, they thought it was a good idea to put on a new blade and run them again. The new blade flew off and the new windshield scratches were parallel to the wiper blade tracking. My windshield wiper repair shop confirmed the scratches likely came from the wiper flying off. The responsibility should be on this shop since the damage from wiper flying off was from them installing a new wiper blade without my permission and running the unaligned wipers again for whatever reason (they could not give me a reason why they did this). Wiper blades don't just 'fly off' unless it was not installed correctly. Fortunately the windshield damage was only surface level, however had it been an actual crack they still would not hold themselves accountable. The female manager there refused to let me see any footage. Lesson learned. Take pictures of your car before dropping it off. If any damage occurs do not leave until you get a VA State police to come write a written report and provide an independent assessment (the front desk did not offer this option to me). That may be the only way you as a customer can view the footage. Added one star for the owner Dave taking the time to patiently hear me out, replacing one wiper blade, and finishing out the inspection promptly. However, he was not on site the day any of this happened to have the whole picture, and in the end still deflected any responsibility."

"Great Bridge Service Center operates with integrity and honesty. They just installed a new A/C compressor to my truck with 187k+mi and it was done in half a day, just like they said at the price they quoted. They're fixed three vehicles for me that needed major repairs. to They do outstanding work and communicate very well throughout the repair process. I trust them and I very highly recommend."