Upstairs 12300 Jefferson Avenue, Newport News, VA 23602
About the Business
Upstairs is a trendy clothing store located at 12300 Jefferson Avenue in Newport News, Virginia. With a wide selection of stylish and fashionable clothing, Upstairs is the perfect destination for anyone looking to update their wardrobe. From casual everyday wear to chic evening attire, this store has something for everyone. Whether you're looking for the latest trends or timeless classics, Upstairs has you covered. Visit us today and elevate your style game!
Hours open
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
12:00 - 18:00
Reviews
"Do not buy from this store. Everything is either replica (fake) or most likely stolen. Will not take any returns, period. Everything is overpriced, and subject to whatever discount the sales person decides at the moment."
"Nice clothes. Worker very nice."
"Discount what they want for who they want and charge full price for things supposed to be on sale when they feel like it. The deceit goes to upper management, my wife worked there for 3 weeks, during her time there she was repeatedly taken advantage of with the scheduling, but much worse than that, they're refusing to pay my wife (a legal employee, she turned in a w4 and everything). Payday was supposed to be the 15th of October, they claimed they mailed it to her, 5 days later upon asking for the 4th time the owner said he was coming with the check in hand. When he finally got there he gave her a check and pay stub looking real, perforated check and everything. We tried to mobile deposit, it didn't go through, we tried walmart, they said it was fake, we tried another bank woodforrest national Bank they also said it was fake. Upon contacting them they blocked her number. This is not a struggling store, they pay minimum wage, they charge on average 60 dollars per item the lowest marked item in there (socks) is 20 dollars.... the average sale made is more than enough to cover her daily wage yet they repetitively had excuse after excuse. They knew they were wrong too, immediately after threatening to call the cops on the fraudulent check cash was produced. And I mean 15 minutes after the threat cash in hand. Shady, sexist, cheap, and fraudulent."
"great"
"I bought 2 Black Diamond shirts $50 dollars a piece that were defected and didnt notice til about 2 weeks later when i was going to wear them for the first time. They would not exchange because it was over 10 days. Bad customer service, stand behind the product that you sell to your customers."
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