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Dunkum's Tire & Auto Services
2201 Dickens Road, Richmond, Virginia, United States
About the Dunkum's Tire & Auto Services
Dunkum's Tire & Auto Services is a trusted car repair and tire store located at 2201 Dickens Road in Richmond, Virginia. With a team of experienced technicians, we offer a wide range of services including tire replacements, oil changes, brake repairs, and more. Our commitment to quality and customer satisfaction sets us apart as a reliable choice for all your automotive needs. Visit us today for professional and efficient service to keep your vehicle running smoothly.
Photos of Dunkum's Tire & Auto Services
2201 Dickens Rd STE B, Richmond, VA 23230, United States
Opening hours of Dunkum's Tire & Auto Services
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Dunkum's Tire & Auto Services
"this is the best shop in RVa. super friendly honest and straight forward. Explains what you need and don’t charge fees or extra for simple fixes. Only place I’ll take my jeep."
"I visited for an oil change. I was in and out as promised. Good clean atmosphere. Friendly and professional service!!!"
"Great service. My tire light was on and some other problems and they took care of it.Not pushy at all to buy things but cares about your car. Highly recommend.."
"I have to edit my review and bring my rating down. Today I am not a happy customer. My husband has used this service for decades. I began to use them when he and I got together 8 years ago. The last 3 jobs we had done were big jobs. 2 before the one they just did they made mistakes on. The first was a full radiator replacement on our van, part of the car that was mostly cosmetic plastic barrier wasn't put back on. We didn't even notice honestly until we got a call from the shop to bring the car back so they could put it back on. No big deal. No safety issue, they saw the problem and made it right. 2nd was an alternator on our car that was a beast to get to. In the process the horn was disconnected to get to the alternator. My husband drives the van, I drive the car. I work at home and rarely drive so it took a few weeks to notice that I didn't have a horn. I noticed when someone traveled into my lane of traffic and I couldn't warn them I was there. My child was in the car. We contacted the shop and they immediately made it right which is why they got the opportunity to do the 3rd big job for us this year. I however was not leaving the shop this time until I knew everything was right. The van had a huge job with a strut the threw a rod or something. It was freakish and uncommon. When my husband and I went to get the vehicle today it sounded funny when the car was started. There was a metallic rattling that wasn't there before. I asked for someone to come hear it. As the car had been running for a bit it stopped. We were talking about what was done on the car and I mentioned that when my husband first noticed the rattling sound I thought it was because the hood and the front end don't look like they sit right any more. I didn't say that the shop did anything to those. Dave (the owner) got defensive and pissy and was like "well we didn't even take that off or do anything with it so whatever." I didn't say they did. I said it doesn't sit right. I didn't like his tone (I didn't know he was the owner, I had only met him one other time my husband usually deals with the shop) I went inside to complain and the person inside went to page the owner and then told me that was who was at my car. Why are you getting an attitude with a customer? Were you mad that I stopped to make sure things were right before we left because the last 2 times we gave you big jobs to do we had to come back to get something fixed? I can promise this. That was the last big job from me. I told my husband he can take his vehicle back if he wants but I will not."
"I needed a tire plugged and chose Dunkum's simply because it was close to where I was. I'd never been before. They took me almost right away and had a little trouble fixing the tire so it took a little time. I sat in the waiting room and had the opportunity to watch the way they interacted with each other and with their customers. They seemed to know everyone. I mean really know their customers. I was so impressed with the way this little family business conducted itself. Although the wait was long, it wasn't unreasonable. The owner went above and beyond and I appreciated it so much. I believe I found the shop that will handle all of my automotive needs in the future."
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