Arhaus
About the Business
Arhaus is a premier furniture and home goods store located at 11732 West Broad Street in Henrico, Virginia, United States. With a wide selection of high-quality furniture and home decor items, Arhaus offers customers the opportunity to create a stylish and inviting living space. From elegant sofas and dining tables to unique accessories and lighting fixtures, Arhaus has everything you need to bring your design vision to life. Visit our store today to explore our beautiful collections and find the perfect pieces to enhance your home.
Photos
Location & Phone number
11732 W Broad St, Henrico, VA 23233, United States
Hours open
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM
Sunday:
12:00 PM - 6:00 PM
Reviews
"Came in to purchase a dining room table and met with Clare. She was amazing helping us to find the right thing. We loved working with her so much we ended up coming back to buy rugs, pictures, lighting and tables. Clare is great at decorating. They have a great selection of furniture and accessories. It is a beautiful store. I just love working with Clare. She is great. Always letting me know when something new comes in that I would like. I can't say enough good things about Clare and the store."
"We had certain level of expectations from the store when we spent almost $10000 on a few pieces of furniture but the store specifically Cindy has been very unhelpful with very poor customer service. She’s been passive aggressive and absolutely useless throughout the process. Even if you want to buy from Arhaus, pick another store."
"Do not buy a mattress here. 4 years ago I bought a $1175 king mattress. It came with a 15 year warranty per the purchase agreement, attached. 4 years later it has an approximately 1" sag, which is no longer satisfactory. Contacted customer service. Supervisor Naasira states sag must be 2" to be covered by warranty. I requested replacement which was declined. I requested a partial allowance to replace it which was also declined. BBB claim submitted."
"Purchased a bench, four dining chairs, and a Kipton sectional last year and I’m still beyond glad I did. All the furniture holds up well, cleans easily, and is so comfortable that when I sit down I really need to be motivated to get back up. Not to mention all the pieces are beautiful as well! Customer service was immaculate. I was updated often and had all my questions answered in a timely manner. I look forward to visiting the Richmond Arhaus again soon."
"I bought some lovely pieces and had really great customer service and then everything went south when I ordered a final chair. Cannot get return phone calls, or emails, when I talk to someone they seem baffled by the situation and promise that a manager (Matt?) would call me to remedy the situation. My chair was to arrive in May, I was looking forward to having it in time for Memorial Day weekend company, here we are in October and no-one seems to know where the chair is or at least doesn't have the courtesy to return my call to give me an update. Last year I would have recommended Arhaus, I spent a lot of money purchasing a couch, chairs, a bed, carpets. Today, I get a grimace on my face and feel frustrated every time I think of Arhaus. I want to get my chair and be done with it."
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