Leonard Buildings & Truck Accessories

"The best decision we made for getting a lift kit for my son's 2016 Ford F-150 Supercab was going 1st to Leonard's, Bristol VA. On a Saturday morning, Manager Joseph Howell was more than knowledgeable. He gave my son valuable information on what he could and couldn't do. He ordered my son's six inch lift kit that morning. We were contacted by Assistant Manager Brandan Presley the day lift kit came in & scheduled for installation. The day after we dropped truck off we were contacted by Manager Joseph Howell giving us time frame of completion. Whenever we pulled into Leonard's they had my son's truck sitting out front of store. As we walked into to store "they" were as happy as my son, seeing he couldn't wipe the smile off his face. At check out, Joseph & Brandan went onto to give my son valuable information on what rim/tire combinations he could use in future. They even explained where he could go to get fender wells professionally rolled if he wanted an event bigger tire/rim combination. Let's don't forget the total price for entire kit and installation. I don't see how Leonard's could be beat. Whenever you go to Leonard's Bristol VA. your going to see for yourself Joseph & Brandan aren't working for Leonard's, "they" have taken ownership of the place. Thanks guy's!! Your the Best!!!"

"I'm only given my review on this location because other locations I haven't any issues j called this location to ask about trailers the guy I spoke to said he couldn't help me with pricing due to some changes however in a few days I'll get back with you he told me infact trailer I was interested in was a huge deal since it was on sale and was perfect for my needs. Long story short guy never called me back seems they really don't want any business my opinion."

"We ordered a hitch to be installed. We were told to call 2 days before the set appointment to make sure it was in. We did and were told the hitch was in. However, the wrong hitch came in and they didn't check before installing it. They didn't even realize they had installed the wrong hitch until we pointed it out to them at pick up. We had to insist they make an appointment for us to get the wrong hitch removed the next day. They wanted to leave it on until they ordered the correct one but couldn't tell us how long that would be. We were told they'd check on it the next day (although it was only 2 pm). We were taking a trip and needed to have the correct hitch installed before we left so we needed to know a timeline. They were not at all apologetic about their mistake and didn't seem very happy about our request to remove the hitch. However, they did agree to remove it the next afternoon. I can only speak to our experience, which was not good in either quality of service or customer service. I would not recommend this place. (We got the correct hitch installed by U-HAL quickly and they were very friendly.)"

"Great people to do business with! Fantastic service and quality products. I purchased a bed cover for my Dodge pickup. The install appointment was completed very smoothly and professionally."

"We have been researching and looking at buildings for over a year. Finally, this building caught our eye and after looking it over we fell in love with it. Josh was very professional and helpful in helping us make the decision. This industry leaves a lot to be desired in professionalism but Josh stood out and made us feel more comfortable entrusting Leonard. Our installed, Alex, went above and beyond making sure the building was set where we wanted and took a lot of care not to damage the yard with the heavy rig. He double and triple checked the level of the building and made sure the block supports were perfect before leaving. The purchase & delivery process couldn't have went better."