CVS

"The head pharmacist there, JOHN REID, is absolutely hateful and taunts patients about the medications they’re on. He’s a very cold and judgmental person who gives you a difficult time for no reason other than to satisfy his God complex. Zero stars."

"One of the worst CVS I've been to. Numerous times my medication was incorrect. At first I thought maybe my doctor sent over the incorrect amount, however the doctor did not make any mistake, the CVS did. The worst part is that the correct prescription is on the label, they just continued to fill it incorrectly. So I would highly recommend you check your medication before you leave the counter. Recently my significant other had surgery and was perscribed medication to assist with her post surgery pain, sent over at 8am and wasn't ready until 2pm. Ofcourse we found out it wasnt ready after waiting in a line that was almost to the front of the store. You can't even call this CVS to check on the status, they just let the phones ring. Do yourself a favor, and use the wallgreens on the way to Fredericksburg or any other store. This CVS is a joke."

"Second time at this CVS to get a Covid booster shot for my now 10 year old. Only place in the area that has the vaccine for this age so made the extra long trip out there again. Bad decision. Same thing happened as last year: Made appointment, received 3 separate confirmations of appointment, arrived at store, name was called by the same older gentleman pharmacist behind his desk area. I came up to counter, he never moved nor stood up but loudly stated across the pharmacy that they were out of the vaccine and they would notify us when they received it. Nothing more. No apology. Nothing. Bad enough their system is broken, only made worse by the lack of any customer service."

"Today was the first time I filled a prescription at the Locust Grove CVS. The pharmacy staff were efficient, thorough, and friendly. After leaving the pharmacy, I wandered around the store. A different staffer asked if I needed help finding anything. Everyone seemed upbeat and happy to be at work. Kudos to Michaela, the assistant manager who was working the register. I imagine she is fostering a good work environment leading to a pleasant customer experience."