RPM Auto Center

"0/5 stars. Don't get scammed, they buy garbage vehicles from auctions and get them just "fixed up" enough to pass inspection and sell. Not to mention the mechanic at the place who inspected our truck for them has been investigated and flagged as we had to send state police there to look into our claims. Bought a truck a few months back and it's been 10k in repairs at the shop and another 10k just estimated to get it running. Do not buy from them. The business he runs has been reported numerous times, and then once he gets in trouble he closes and reopens under a new llc name and license. Shady as it gets and terrible customer service."

"VERY UNPLEASANT EXPERIENCE!! My husband and I went there to sell our mustang on August 7th.Stephen offered a acceptable offer which we accepted. He goes into the office and comes back out saying they didn't have the funds right now. What? He proceeded to go ahead and take our title, fill out all the paperwork, and write us a post dated check for the 11th. He assured us the funds will be there on Friday. Friday morning we get there and he comes out with the title asking if I had cashed the check and wanting me to sign the title. We felt off so we went to the bank first to cash the check. The lady at the bank was extremely rude. She called the owner and he acted oblivious to the purchase of the car and told her he would call back. We waited and he never called. She called him back and he turned his phone off. We then went back to the car lot where we were greated by Stephen saying he just found out the funds weren't there. He again assured us they would be there by 5. Fast forward to 5. We showed up and he said we needed to call him before instead of just popping up. We quickly explained to him you have our title and our car so ya we're gonna pop in to see what's going on. He called his boss and still no funds! Needless to say we took the car, title ,and went home. I'm not sure what's going on here but I'm glad we followed my gut and didn't sign the title before cashing the check."

"I bought an as is vehicle from the on December 29, 2022. I have to call them after my 30 day tags expired , because I had not received my new tags. They claimed that my file had got pushed to the back of the cabinet…. Processing it now and mailing me permit license plates. A week later still no license plates…. Finally mailed them this time. THIS VEHICLE HAS BEEN A LEMON.!!! NOW JUNKING IT BECAUSE IT HAS TOO MANY PROBLEMS."

"My reviews are like the other real reviews. I cant say anything good about the customer service. Nobody formerly introduce themselves to me. Ol' boy was sitting there at the pinic table chain smoking his cigarettes. I walked around looking for a truck that I called about earlier that morning and I was told it was there. I went to the chain smoker and asked where it was and he attempted to tell me that I was mistaken the color until I showed him the Car Gurus ad. The cars we looked at had not been cleaned at all. Then the store owner came out and told the truck i was looking for was sold. Then when I decided to test drive a truck i was told that I couldnt until i field out the financing application since I was using the finance option. So I was told to comeback another day because it was 4:30 and they couldnt do the paperwork. I drove an hour and a half to Culpeper. It was a total waste of time. I dont know why i didnt look at the reviews before I wasted my day off. They just made a sale before I got there so I assume they made their quota for the day was not interested in making another sale. If I could give no star I would. Do not recommend at all!"

"For those saying you had the best experience, customer service being great and all that jazz..we must have gone to different RPM Auto in Culpeper because my experience was far from that. We walked around for 15 minutes before someone came out, and even then the salesman, Stephen, just stood there smoking his cigarette, we initiated the convo, and it felt as if we were inconveniencing him. The cars we looked at had not been cleaned at all. The one SUV we thought about had a bad, corroded battery and when we asked if that could be replaced there wasn’t a single bit of thought put into the response, which was no and that was after saying the car had been there for quite a while. The inspection was dead and we were told it would take 3-4 weeks to get a new inspection..like, what!? Stephen didn’t ask our names, I had to ask his. Again, he was clearly not interested in making a sale. If I could give 0 stars I would. Do not recommend at all!"