Jimmy John's

"Every time I call there is no delivery service. I just think I’m told that because the staff is lazy. A girl with black hair and sword earrings was super rude the other night in person. Customer service goes a long way…… I won’t EVER order here again or eat there. It SUCKS"

"I placed an order online for pickup in this store. When I arrived at the store, I noticed a young woman sitting in the car next to me smoking marijuana with a friend. I went into the store to pick up my order, which should have been ready. After waiting several minutes, the young woman from the car came into the store, walked behind the counter, and proceeded to tell me that the store is “out of bread”, to which I replied, “out of bread?”. A coworker then said that the bread just came out of the oven, and the young woman informed me that it would be a “long wait” before my sandwich could be made, and it would be a minimum of 15 minutes. I let the 2 employees know that I would like to wait, at which time the young woman went back outside to the car. It’s been 15 minutes, the young woman is still in the car smoking marijuana, and the young man behind the counter has been standing in the back the entire time. This has got to be the most outrageous experience, to have an employee of a restaurant sitting in front of the restaurant openly smoking marijuana. My husband went back into the restaurant, at which time the young woman went back inside and began to make the order. I am completely speechless."

"I've been to this JJ several times. The food always tasted fresh, but there isn't much fulling in the sandwiches for the price. The rolls are also very thin and it seems they take some of the bread out ?"

"Staff were so friendly and helpful. The food as always was delicious and fast. The store was very clean and inviting. We always enjoy getting subs from here and drive out of the way to do so . I will say the App isn't the fastest but that may just be the area I was in. The staff placed everything nicely in a box and explained each item."